Blue Collar Pet TransportReviews of bluecollarpettransport.com

Yessssssss

Rick and Maureen were super nice, responsive, and eliminated any worries and concerns that I may have had. Don’t hesitate to reach out to them. A highly professional company. What a concept!

The customer service lady was amazing as were the personalities of the delivery people. First off there were only supposed to be 4 to 5 animals tops on this transport, they ended up being more than double that. Our dog arrived with way more food than she should have, was extremely thirsty and the extreme lack of communication when our dog was in your possession. Not to mention the contractual things that were not done. This is unacceptable when you have someone’s dog that they love so much those things, should be not tolerated, especially for the money that is paid for this service. I will never use your service again!

I would have given a 0 rating but that wasn’t an option.We hired the pet transport to drive our 2 precious dogs to Texas.Unfortunately, our 2 small dogs didn’t meet the criteria to fly with us. It was an awful experience. We told the dogs would arrive in a little over 25 hours since both drivers would share the driving time.They turned a 25 hour plus trip , allowing more time for rest stops, into a 35 hour trip. My 2 dogs arrived at their destination at 3:45 in the morning.The drivers, along with everything in their car ,reeked of marijuana and tobacco.We had to throw out our dogs’ clothes, toys, bedding, crates and blankets , which I washed to try to remove the stench , to no avail.I have no words to describe the shock and horror when our friend , who graciously offered to have our dogs dropped off at her house, described the condition my 2 dogs arrived in.Our flight got us in early the next day.Needless to say , I called the manager and she apologized profusely.She told me what she was going to do at her end and I asked her what was she was going to for me to compensate all I lost. I also told her I took care of the tip at pick up .They each received $100 .The manager gave us a credit of $450 which included the total $200 tip .I also got an invoice near the end of the trip with an $87 shipping fee , which I was never told about.My husband and I are still upset from this horrible experience.The only positive thing is our 2 babies arrived alive.We were nervous the whole time they were being transported. This experience has left us so traumatized and untrusting to ever hire any ground transportation service again. We are going to rent a car and drive back home with our 2 dogs ,which are like our children.

Maureen was a blessing and delight to talk to after getting frustrated and hopeless speaking to Airline Companies about flying my 80lb baby dog from CA to NY for Thanksgiving. She went out of her way to make it happen for me. This company is compassionate and sincere. They listen and understand! They execute to satisfy your dire needs, with the knowledge that your pet is FAMILY ♡.

We used Blue Collar Pet Transport when we moved from Florida to North Carolina. Tanner was our pet's driver and he sent us a video and photos on their entire journey. We felt so confident that our two dogs were being loved and cared for on their ride up from Florida. We were happily reunited with our dogs promptly at 8:00am just like they said we would be. If I ever need pet transport again, I would definitely use them. Everyone I engaged with from the booking to the final payment was very friendly.

From start to finish, I was kept informed of everything. From initiating the transport, to pick up and delivery. The team driving the pup from Iowa to Washington State were great.

Great service. Kept me up to date with my pet. Would use again.