Blue & CreamReviews of blueandcream.com

I was searching for the agolde criss cross shorts in a size 23 and came across Blue & Cream. I read the reviews here and got a little worried about buying from them but they were the only place I'd found with a 23 and they were on sale for almost half of retail. My experience was great. I purchased on a Sunday, my order shipped Monday, and I received my item by Thursday. I didn't need to do a return, but there was an instructional card with my package on how to request one if I needed to. Overall I'm super happy with Blue & Cream!

My family owns a shipping company and the reviews you see on this site for Blue & Cream due to shipping are understandable; however, please don't prevent you from ordering from them. Shipping is really bad everywhere at the moment and throughout this entire pandemic, so you have to be patient with all sellers. This seller is in fact a trustworthy and kind seller. I did inquire about my shipment of a pair of Aviator Nation pants and they were honest about it. I appreciate honestly and quick response and that's what I received. The pants came within a reasonable amount of time and they were nicely packaged and beautiful on. Blue & Cream has some really unique pieces that are difficult to find, so shop with them and just be aware shipping can be challenging for sellers. You can be assured this seller is honest and forthcoming. - K in Chicago

Placed an order on 11/30, but have not received it. The website says it hasn’t even shipped. Have sent multiple emails to the multiple addresses listed on their site, but have yet to receive a response. I’m not sure what else I could do to get my money back at this point. I get there are delays now. But - it is very frustrating to not even get a response explaining the situation.

Made a purchase 10 days ago and item still has not shipped. No response to 4 emails requesting the status. I needed this for an Xmas gift!!!

Placed my order on 11/20, reached out to them on multiple platforms (emails - no response, instagram - responded but no help was provided). On 12/2, I was told it will be shipped out the following week. 2 weeks been passed and still no shipping info. They kept saying it’s due to black friday and cyber monday sales. I ordered the item prior to the sales!!! Really poorly run company and will not recommend to anyone.

I placed an order on dec 1st…. And almost 3 weeks later my order still says pending but my credit card was charged. I sent 3 email messages inquiring about my order and nothing….I’m about to call my credit card to cancel order. I honestly cannot believe this type of shady customer service happens in 2021.

Placed order, and received confirmation 12/5, but have heard nothing since. When checking order status on their website it shows as pending. Have emailed twice with no response. When I call the posted phone #, it goes straight to a message that basically states they aren't answering and the best way to contact is by email. Clearly, they aren't going to get my item to me by Christmas and they won't respond. I want my money back.

I ordered two items on black Friday. I applied the black friday promo code and when I received the items, one was not the size I ordered and the other one was just too large. I scanned the QR code provided with my purchase to start an exchange and it says both my items are Final Sale. No where did it say that when I purchased the items or else I never would have ordered. I have contacted customer service twice online (because their phone lines are down) and have not received a response. I will never order from here again... prefer Shopbop!