Blue & CreamReviews of blueandcream.com

Outstanding customer service' i will most definately be a repeat customer. I received exactly what i ordered right down to the size requested. Thank you Blue & Cream. Little word of advice don't cheat yourself out of amazing company because of someone else's personal issue. Thank you for your amazing customer service. 🙏

This is my first time writing one of these reviews so that should tell you everything you need to know. I'm a bit of an online shopaholic frequently ordering from premium online retailers like Net-a-Porter, Shopbop, etc. Here's my experience in a nutshell: I ordered a Blank NYC leather jacket that arrived smelling like actual mildew and initiated a return. At that point I realized that they did store credit only so I ordered a pair of jeans at the equal $450. The jeans arrived 3 sizes too big (not advertised as running large) so I tried to initiate another return only to find out I was 3 days past their ridiculous 7 day window. It took customer service 4 days to respond and they were incredibly rude and refused to even exchange for a smaller size. It's almost comical to me that a business can actually be in business these days without good customer service. So, out $465 total. I wish I had read these reviews before ordering because this company is a total and complete fraud with policies meant to steal money from people. I disputed the charge with Chase and hoping they will refund me - they actually understand what custom service is.

I bought a pair of jeans with no final sale comment. when the jeans didn't fit, they told me that it was the final sale. I couldn't even get an exchange for the pants, stuck with a 300 dollars jeans that is not fitting me. Their managers lie, they are very corrupt.

Hideous retailer - do NOT USE. They don’t send goods They don’t reply to emails They are JUST VILE Thank god for chargebacks

Terrible, delayed responses and very rude customer service with return and exchange policies that are within such a tight time frame you end up having to keep items that are unwanted/do not fit. Do not order from this company they are horrible.

Obviously a scam And the Company supports genocide Never shopping here

Company is basically scamming online customers by hiding their ridiculously stingy return policy in a tiny link at the bottom of the page in violation of consumer protection laws, enabling them to refuse to refund people's money.

Worst customer service ever! I ordered an aviator nation sweatshirt for my granddaughter. It was all she wanted. It never shipped and the only way you can contact customer service is through e mail which I have tried 4 times with no response. The only recourse I have now is to dispute with my credit card company. Stay away from Blue and Cream!