BLS InternationalReviews of blsspainvisa.com

If there was a 0 i would give it that. Trying to call for 3 days and no one is answering the call. Its either off or no answer. Same can be said for email response. BTW this is for kenya

this is a fraudulent company forcing you to pay a premium service. online service it doesnt work, every time there is any issue on the website , i was trying for weeks get an appointment for my husband and is complety frustation, after several attempts i get through the form to fill up a massive information and when i submit the time runs out, i try it again and again and always is an error when i submit . complety rubbish, corruption.

Terrible experience with BLS International. I was charged multiple times for an appointment booking, yet the system claimed the payment failed and canceled the appointment anyway. Customer support was completely useless. First I was told to send a message, then an email, and after doing everything requested, there was still no real response or solution. A visa appointment system handling people’s money should have reliable payment processing and actual customer service. Instead, users are left stressed, overcharged, and ignored. Very disappointing experience.

So bad service

Please can someone help us? We have spent another highly frustrating day attempting to book appointments for my wife and daughter - Gambian Nationals - to apply/secure Schengen Visas to travel to Spain (Lanzarote) on Friday 03/07/2026 for 14 days. We have successfully collated all relevant documents, uploaded a photograph of my wife and completed all the relevant online documentation. However, when we get to "submit" it tells us we are "timed out". I am very much IT literate and please believe me when I say it is impossible to complete this online documentation in under 20 minutes. Both my wife and I have taken so much time off work to get this completed and submitted to get the visa applications booked. We really need support with this as we fear without your advice on this we will end up losing our holidays to Spain. Please, can someone help us? I really look forward to hearing from you.

The worst service I have ever experienced. I was unable to book an appointment through both the website and telephone. I visited the office three times and requested them to renew my children’s passports, but each time they told me they would call me back. Unfortunately, I never received any follow-up. The staff were unprofessional and not cooperative at all. The entire process was frustrating and disappointing.

I was trying to be open minded & give this website a go but seriously BLS😔. As I was trying to go to the terms and conditions webpage for the mandatory travel insurance cover a completely UNREADABLE page opens up. Unfortunately I DO NOT sign up for things I can't read. It feels like a SCAM when you can't read documents that are meant to be read. We would love to visit Spain but this website is not making things easy.

This is for BLS International Manchester I had a very frustrating experience with BLS Manchester when applying for a Spain tourist visa. The online booking system was difficult to use. It was not straightforward and seemed to push me into selecting a premium service. While filling in the form, the system repeatedly entered details into the wrong fields and kept refreshing whenever I typed the captcha, forcing me to restart multiple times. There is also a strict 15–20 minute time limit to complete the booking, which is not clearly communicated. I was logged out and had to start again from scratch. Although I eventually received a booking confirmation, the online process took far longer (20–30 minutes) than the actual in person appointment, which lasted only about 10 minutes. In person, staff were efficient but seemed more focused on processing payments quickly rather than providing support. I applied on 2nd March and still have not received my passport or visa. I have been chasing daily via phone and email, but customer service has been extremely unhelpful. Responses are scripted and repetitive, offering no real assistance or updates. Emails go unanswered, and calls lead nowhere. This has caused me to miss a planned trip to Spain for a hen party on 30th April 2026, which was non-refundable and very disappointing. In the past, I’ve received a Spain visa within two weeks without issues, but this time the process has been unnecessarily difficult and stressful. It feels especially unfair when applying for a short tourist visa. Overall, the system is inefficient, communication is poor, and the lack of accountability is concerning. I would strongly advise others to be cautious when using this service.