BLS InternationalReviews of blsspainvisa.com

Todo Mal. Nos ha costado varias semanas conseguir una cita a traves de la pagina web. Era imposible, hemos probado todos los dias, en el modo normal, el modo premium/VIP, en el modo a domicilio...Simplemente no hay huecos libres, y no abren huecos mas de 1 mes vista. Además unicamente he podido conseguir cita pagando un coste extra por servicio "VIP" que te atienden por lo visto en una oficina mejor amueblada ( a cambio de pagar como 100€ mas ) - No habian citas en el servicio "standard" en ese momento. La pagina está fatal, parece super antigua, es confusa, va muy lenta, muchas veces simplemente falla. Todabia no hemos ido a la cita ya que solo la hemos podido conseguir para un mes mas tarde... ya veremos si conseguimos visa para este verano o para el siguiente.

This is a terrible company there website has been broken for the last 5 days and they are not interested i can not believe the Spanish government are letting these crooks get away with ripping people off no appointments available for months

As many people have noted - a terrible, terrible company. You spend forever filling out all the forms then, when you get to the end, there are no appointments available. It says fully booked for May, June and July. Tried e-mailing them, they said to call. Tried calling - no good, automatically hangs up on you. Very strange, however, private visa agents in London can get me a booking for literally any day and at any time - all for a cost of 180 pounds - all they do is get you your appointment and pay the fee which is something like 68 pounds. A complete scam. I have also written to the Spanish Embassy to complain, but do not anticipate anything changing. By the time my wife gets this visa, using this third party, it will have cost almost 450 pounds (Visa agent, trains to London, loss of days salary etc.). We could go to Asia for less than this - and probably will next time.

Sham company with no customer service. Cancelled appointments and incompetent staff.

We have bought tickets and booked accommodation for a holiday in Spain, but our family member now cannot come because there are no visa appointments available in the next three months. This is a sham of a system.

Randomly opens appointment slots. Says appointment unavailable and then suddenly opens them. Telephone people are rude. Worst service ever. I have written to Spanish embassy complaining. VFS is soooo much better and efficient. This company is a scam

Basing my review purely on booking experience - I booked my appointment a month ahead of the date I got, for a trip I have booked in July. My appointment was cancelled the morning before the appointment - and there are no more slots available up until the end of May - June is definitely too late to apply. Seems like this is due to strikes at the Spanish consulate - I do not dispute the right to strike, and it seems like it is well warranted for the staff who have not received pay rises in a decade. However, average people without visa-free travel privileges are getting stuck in the middle - BLS has not responded about rebooking my appointment, and even if they did eventually, who is to say it will not be cancelled again? Fortunately I had another appointment booked by pure chance in the Greek embassy (the other country I am visiting on my trip), and I was VERY luckily able to change one of my flights by a few days so that my longest destination because Greece. So I applied there and that went smoothly (will see how the visa goes). If me, a person who has booked their appointment FOUR months in advance, AND is lucky enough to be able to move trips around and spend a few extra days on holiday, has so much trouble, I cannot imagine the hassle that the average applicant will face. There is no consideration for people's time, money, and circumstances at all. Regular travel insurance does not pay for cancelled trips due to visas being held up, even when it is through no fault of our own. For countries where tourism is such a big part of the economy, there is so little attempt to make it easy to visit, even for people who are well established in a country like UK. It's a shame.

Tried several times to book an appointment for my wife and everytime I go on the system, all the dates are fully booked two months ahead. You cannot book ahead more than two months as the system will not allow you. I emailed BLS and after a few days they replied stating "all our slots are booked" - well I could have worked that one out for myself. Appalling customer service, I am going to write to the Spanish consulate and I suggest anyone else that is unhappy to do the same. The more complaints the consulate get the more likely BLS will lose their contract. I am an EU national and BLS are preventing my wife from travelling