BLS InternationalReviews of blsspainvisa.com

Terrible customer service, had to wait 3 hours even after booking an appointment. Front desk is very rude and they tried to gaslight me. The people assisting me tried to shout at me for reviewing information. The person assisting tore my passport application in front of me while processing the application. Overall a terrible experience. I strongly advice anyone reading the review to be cautious of BLS, and as there is no alternative way to BLS to process Indian passport. It was a complete waste of time.

The worst visa appointment booking website ever!! Been trying to book an appointment for hours- it shows invalid captcha errors, countless number of OTP verifications and repetitive errors while submitting.

Disorganized, uncomfortable, and predatory hidden fees. Needs total restructuring. BLS is not deserving for a one star. I had a completely unacceptable experience at this BLS International center. I was forced to wait for more than 2 hours just to handle a standard passport renewal. The entire workflow is deeply flawed and desperately needs a structural overhaul. To make matters worse, the waiting area is terrible—the chairs are incredibly uncomfortable for the long wait times they subject you to, and the information provided by staff and signage is confusing and unhelpful. On top of the awful service, the pricing feels incredibly predatory. They tack on a ridiculous amount of hidden charges under the guise of "service fees," "SMS fees," "BLS service fees," and "portal fees." If customers are being forced to pay this much money, the very least BLS can do is provide a fast, comfortable, and transparent experience. Right now, it feels like a cash grab with zero regard for people's time or comfort. Highly disappointed.

they are scammers same for Manchester consulate, if you plan to apply for Schengen VIA go to another consulate, my mistake didn't read the reviews beforehand. applied for a business VISA on 01 of May, until today (9 June 2026) still showing processing at mission. they don't care and make it on purpose so you miss your flights.

the whole Schengen visa process is a complete nightmare nobody has appointments customer service is a joke vsf bls dosnt matter who you use the process is made difficult from the start ive had to cancel a family cruise because of this and makes my wife feel bad as she needs the visa, im so angry, wasted so much time on the BLS website i cant even finish a simple booking process website keeps crashing nobody willing to help its ridicules. tried vsf for a different country no appointments your expected to check every day in hope one becomes available rendering any pre booked holiday useless unless you book a year in advance just so you can get through this bloody process.

Absolutely shocking experience. After having to apply for an appointment multiple times because of their website’s ineffectiveness and rudimentary nature, our family of 3 had to make different appointments. We have to travel 2 hours to the appointment and after contacting support to request that my 4 year olds appointment could accompany the rest of the family - we were met with the response “you are lucky you got 2 appointments- most people dont get one”. However they were very happy to accomodate the £90 premium fee appointment to see us all together. The appointment took 3 hours and with small kids it was the most horrific experience and enough to put someone off travelling to Spain completely.

The website doesnt work. I mean it is absolutely shocking the amount of times the website freezes. Wont accept uploads, cant process payments. The people in charge should be ashamed of themselves

Joke of a company. Their website glitched when I was trying to book a second appointment for a NLV and I lost my spot. No error code given besides “previous payment pending”. That shouldn’t matter. I’m trying to give more money to you. The call center is a joke. No one higher up to speak to get this resolved. A shame the European countries use this scam.