Jonathan P.
Just the worst
Just the worst, from start to finish

BLS International Services Ltd., with over 19+ years of experience, is a globally trusted and highly esteemed tech-enabled service partner for governments and citizens. The company has established itself as one of the top 2 players in the field of visa, passport, consular, and citizen services. Since its establishment in 2005, BLS International has been setting industry benchmarks and delivering comprehensive solutions in various areas, including e-governance, attestation, biometrics, e-visa, and retail services.Collaborating with over 46 client governments, including Diplomatic Missions, Embassies, and Consulates, BLS International ensures the highest level of data security through cutting-edge technology and robust processes. Its operations have scaled up across 66 nations, with a global footprint spanning more than 50,000 centers worldwide.
BLS International (blsspainvisa.com) has 671 customer reviews on Five Star Index, with an average rating of 1.7 out of 5.
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Jonathan P.
Just the worst, from start to finish
Ahmed B.
This service is the worst of the worst, there is no such word to describe it, 0 Customer care, 0 customer support, 0 problem solving, the worst customer impact and a complete waste of time, some of the employees at their facilities are not respecting others with discrimination acts. If you are a company, don't subcontract this vendor, the image of your brand, company is at high risk of being damaged. And to BLS, you deserve the worst service award of the planet.
Kritin S.
I’d received the sms that my Visa application was submitted and sent to Manchester on 27th July but it’s still not sent or update in case of some issues to me while my friends who apply in the same day as me already got the passport back last week. Moreover, I have a flight in the day after tomorrow. It would be better if you take an action on this. Thank you
Parth P.
Hello My name is Parth patel There is person which is agent and he fraud us for appointments and take extra money. His company name is VISAINTERNATION LTD and his name is Mr Vaibhav Mehta. This guy and his company is big frauds. They said they have some known person in BLS APPOINTMENT CENTRE which help them out and his is paying them for early book appointments. This is not fair BLS HAVE TO DO SOMETHING ABOUT THIS GUYS. He give me threat that if I complain then he gonna cancel my visa which is in process now
Tetarwal U.
No visa appointments are available for several months. Don't bother going to Spain if you need a visa. They won't give it to you. Have just lost over a thousand pounds in booked tickets. Have tried checking BLS website for months and called over phone- no appointments for visa.
Ruhul A.
Submitted my application but unable to book an appointment as all slots are full. How can this be possible. Unable to contact customer service after several attempts.i don’t understand how to work Spanish Consulate work with BLS.I am trying every 30 minute but never got a appointment.AVOID THIS AGENCY 😡😡😡😡😡😡
Michael B.
i am EU citizen but my children have EU settled status as there were born in Africa. I have apply for Schegen visa to visit Spain in August 2023. It has been almost one month checking online to book an appointment in London with no luck. I made a phone call to to BLS centre in London with no help at all. If you need visa to go to Spain please do not bother yourself at all as they are charging a lot of fees for home service very very very bad service.
Werner
Absolute disgraceful...but then there is no other alternative...and they know it!!! I paid for their premium mobile service, why, because there were not appointments available. My appointment was confirmed for today between 12pm and 3pm, note they give themselves a 3 hour window in case they running late. I tried calling since this morning to confirm whether they were still on track as I have another appointment (paid for) at 3:30pm. After 9 attempts I spoke to somebody at 2:30pm who promised to call me back within 20 minutes. It is now 3:30pm and I have not received a call back nor has anybody turned up at my home. What is even more frustrating is that we all dont have any alternative and just have to accept whatever they do or dont do. Update (23 June, 9am) - Continued calling for updates. Nobody pitched and then received a text message at 5:37pm: "Dear Applicant, I want to inform you that we cannot do your appointment today due to technical issue. We will reschedule it to some other day and will update you soon. Thank you. Have a good day." No apology, no call, no new date. Again tried calling this morning, no answer. I am travelling in 3 weeks and now risk not receiving my Visa on time. Update (Mon 26 June, 9am) - After receiving the above message I have still not received any communication (text, email nor call), no clue as to next appointment date / time. Update (Thurs 29 June, 4pm) - On Tues 27 June at 5:32pm the confirmed a new appointment for today between 12pm and 4pm. It is now 4:10pm and guess what, nobody has showed up, contacted me via email, phone or text...the 2nd time where I have been sitting at home waiting....another "no show", another day wasting my time. Please can someone advise if there is form of regulatory consumer body who can lodge a formal case against BLS?