RODO
This place needs to shut down
FRUSTRATING — CLOSE THIS PLACE! Horrible experience with BLS Manchester. The staff are not helpful and treat you badly, as if you are annoying them. They provide no information and it is extremely difficult to get a clear answer about your application. They make you pay for a photo even when you bring your own photo. This feels completely unnecessary and unfair. They ask for your flight dates and travel plans, so they know exactly when you are supposed to travel. Yet they continue accepting applications even when they clearly cannot process them in time. If you cannot process applications within a reasonable timeframe, DON'T TAKE SO MANY APPLICATIONS AND TAKE PEOPLE'S MONEY. They keep your passport for weeks, leaving you unable to make alternative plans. What makes this even worse is the lack of communication. Emails receive automatic replies that do not actually answer your questions, and getting real help is almost impossible. This whole experience has been incredibly frustrating. People are trusting BLS with their passports, their money and important plans in their lives. If the system cannot handle the number of applications, something needs to change. Hopefully someone takes action and seriously reviews how BLS Manchester operates.




