BLS International Services Ltd., with over 19+ years of experience, is a globally trusted and highly esteemed tech-enabled service partner for governments and citizens. The company has established itself as one of the top 2 players in the field of visa, passport, consular, and citizen services. Since its establishment in 2005, BLS International has been setting industry benchmarks and delivering comprehensive solutions in various areas, including e-governance, attestation, biometrics, e-visa, and retail services.Collaborating with over 46 client governments, including Diplomatic Missions, Embassies, and Consulates, BLS International ensures the highest level of data security through cutting-edge technology and robust processes. Its operations have scaled up across 66 nations, with a global footprint spanning more than 50,000 centers worldwide.
BLS International (blsspainvisa.com) has 671 customer reviews on Five Star Index, with an average rating of 1.7 out of 5.
Also known as
blsspainvisa.com
Website
blsspainvisa.com
Category
Travel Agencies
Listed on Five Star Index
2026
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The company replied to 11% of reviews.
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Most recent review: October 2026.
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Impossible to get an appointment in Dublin branch.
As soo as new dates are put out they are put out as already taken.
You have to pay a person a large amount of money to get an appointment.
It screams as a scam
They are refusing walkins meaning people have to cancel holidays losing out on a lot of money.
Or forced to pay a few hundred to secure an appointment from a 3rd.
This 4rd party can magicly get an appointment out of thin air .
This screams of a scam and should be criminal offence you should be given an automatic appointment when booking
We ware told by staff that we will have to cancel our family holiday losing out on a few thousand euro .
This is nothing but a scam and and in your face robery
JM
Julio M.
VERGONZOSA ATENCIÓN
Es una vergüenza que España tenga un servicio en el exterior de tan poca calidad. No atienden al correo electrónico que tienen como contacto. En estas cosas es dónde España demuestra su incompetencia y tercermundismo
SS
Shiv S.
WORST CUSTOMER SERVICE EXPERIENCE…
WORST CUSTOMER SERVICE EXPERIENCE EVER....Pathetic slow service just to collect a POA attested document , Brampton branch served only 8 applicants to collect documents in 1 hr time of my standing there in the waiting queue outside , only 1 counter out off 16 counters was serving the documents handover, other staffs were just gossiping and waiting for 4:30pm closure time, it was too hot and humid out waiting outside there, so i requested to allow us to come inside and they refused as we have max capacity, but only 20% of chairs were occupied at 4:00pm....this response was very Inhuman....Consulate gereral india should look into this to fix this..
FE
Funda E.
Less than 1 star
Less than 1 star
There is no way no chance to get a appointment on your system
Good luck to everyone who is going to be use your system to get a visa appointment
It shouldn’t be soooo difficult to get a appointment , I will visit some where else , eat , drink and spend money
SI
Sri Indri H.
Unusable website, horrible experience.
The website is unusable. Making an appointment is an hours long battle with broken forms and verification methods, randomly failing at various steps. It's a product of a completely incompetent company. It's a shame. I would punish the people who created and maintain this service. It's not even a service. A disservice.
ZG
Zuilyn G.
I’ve been trying to book an appointment…
I’ve been trying to book an appointment for the past 8 days. I don’t know if the system is down or there’s really no appointments in NYC. I log on at all times of the day to no avail. Just one time there was a green open appointment and by the time I got to the captcha, the system gave me an error code. Never experienced such an inefficient system.
SR
Salman R.
Nairobi
Nairobi, Kenya center
I am not sure what the point of an appointment system is when it is not followed.
First I got an appointment six weeks from the date of booking. On the day, I arrived 15 mins in advance as advised on the appointment.
When I saw one after the other people going before me, I asked the receptionist, what’s happening here? To my surprise, she conveniently said It’s First Come First Served basis.
Please scrap the appointment system if you are unable to implement it. I could have come to sit in queue six weeks ago!
VJ
Va J.
Horrible Experience - BLS is a Scam!
Don't ask about BLS. It is a scam!!! and no one cares about them, unfortunately. They just do not open normal appointments and only release premium ones to charge extra. When you call, there's someone answering the phone like a robot, clearly just reading from a script. It's infuriating and feels like you're talking to an automated system rather than a real person who can help. Finally, I had to book premium appointments for myself and my wife. What a premium?! There was no difference between premium and normal appointments; they just wanted to rip off people. The whole process felt like a complete scam designed to extort extra money from customers. Someone needs to audit these guys, please, please! Read their Trustpilot reviews.
Website? Wow! I can talk about their website for hours. its a real joke. let alone the technical problems. On their website, they mention you have to bring photos and list a lot of requirements for them, but when you go there, they take your photo again and charge £10. This is another rip-off on top of the premium cost. It's utterly ridiculous and just another way to squeeze more money out of you. Then they charge £30 for the delivery of one passport; they don't allow you to collect it. When I said both of us are applying together, so use one delivery, they said no, it has to be separate! While checking the documents, they said both applications would be reviewed together, so another £60 for passport delivery. This double charge is completely unjustifiable and shows their blatant disregard for their customers' financial strain.
Then, no visa until two days after our travel, so I lost my money, and we couldn't go on our holiday. We had meticulously planned our trip and this delay not only cost us financially but also caused immense disappointment and stress. When we asked for multiple visas to cover two trips, they gave my wife a visa, but for me, it only covered my outbound trip, so I can't return, while both applications were considered together. This error is beyond comprehension and speaks volumes about their incompetence. When we received the envelopes, they wrongly put my wife's photos in my envelope and vice versa. This level of carelessness is unacceptable.
I went there a few days before our first trip to chase our application because we heard nothing. Someone at the reception took our info and said she would chase it and call us by the afternoon, but she never called, despite us traveling from another city only to chase the applications in person. This was the final straw. The lack of communication and customer service is abysmal.
Zero, zero, zero stars. This company should be investigated and closed down! The way they conduct business is not only unethical but also potentially illegal. They exploit customers at every turn, charge exorbitant fees for basic services, and provide zero value for the extra money they demand. Avoid BLS at all costs if you value your time, money, and sanity. This entire experience has been a nightmare from start to finish.