BLS InternationalReviews of blsspainvisa.com

Not Friendly, Not Helpful, and Bad Service.

This is the worst website I have ever come across. BLS should be disqualified and given back to Spain government to arrange their appointment service. I have been trying to get an appointment for the past 5 days having sleepless nights glued to my laptop. The staff pretended they don’t know they have a horrible website telling me to remove all my catches and download the latest version of google chrome which I already did. Even my daughter who works in IT kept night vigil with me trying to book the useless appointment and it was impossible. What a nightmare! This is unacceptable and unbelievable in this modern day where IT is so easy and yet BLS made it impossible to book ordinary appointments. Unfortunately, I have to ask for a refund and cancel my flight to Spain. I blamed my friend for choosing Spain because I already told her that they are overwhelmed with visitors in their country little did I know that they are also overwhelmed with booking appointments. I will never apply for Spanish visa but will visit other countries within the Schengen area. Good luck to anyone trying BLS website!

Horrendous website. Have spent over 4 hrs trying to make an appointment crashes every single time at live capture stage.

Una de las peores experiencias que he recibido de un servicio de outsourcing o de una embajada. Primero por que podrían evitarse perder el tiempo si tuvieran mayor formalidad y alguna manera de revisar documentos y dudas antes de ir a la cita. Segundo, aunque la atención del entrevistarte es buena, la organización desde la entrada es deficiente, pues no hay biométricos o tickets que validen la hora de llegada de la persona, ni tampoco hay organización en donde haya una fila o bancas para sentarse. Tampoco existen cámaras en la calle que validen o descarten cuando una persona llegó. Pueden mejorar con un poco de tecnologia y organización.

Travelling 31st August can't get appointments before 22nd August so can't go on our cruise and we have been so much this year. So disappointed. Called them numerous ly and there is nothing they can do

Had an appointment 28 days prior to my flight for Spain, everything booked prior, made me took premium services for everything and was assured I'll get my passport on time. Didn't receive my passport today and my flight is tomorrow.

BLS International for Spain in London provides the worst service I have ever experienced. If I could give a rating of -5, I would. Getting an appointment online is nearly impossible. Even if appointments are available, their photo verification system is terrible, logging you out for 30 minutes and erasing your application. It took me three months to secure a premium appointment, but my husband couldn't get one. Now I have to go alone, and we've lost money on his tickets and hotels. We visited the center three times: first, we were turned away because we had 25 days left before our trip; the next two times, they only accepted family visas as walk-ins. The staff treats everyone poorly, acting like they are doing us a favor, despite charging exorbitant fees and offering no options for SMS or courier services. Unlike other Schengen countries, whose services are smooth and transparent, BLS International is a nightmare. Only a few people with appointments are there, while hundreds of desperate walk-ins have no other options. Their online customer service is abysmal and unhelpful. Avoid them at all costs.

Bo feedback. They refuse walkins after taking money. They then wash their hands and give shoddy information that they don't know when the passport will be returned. Might have to cancel flights/accomodation because of their unprofessional and suspicious supposed service.