akshdeep G.
Staff rude, unhelpful and unkind
Missing my flight tomorrow (14th Aug), cause of no update from BLS. I submitted my application on 22nd July early morning, got the message that it has been sent to consulate on 28th July, nothing since. So it was just sat in their office for almost a week. Now whenever I call them or email them they say they cant do anything and staff is super rude, unkind and unhelpful. the phone rep person told me today that since they haven't sent the passports out yesterday so even if they have it today I am not getting it before my flight tomorrow cause it takes 1 day to post. Absolutely useless, they could escalate to consulate, they dont, they could give option for me to come collect in situation like this, they dont. They charge for services and dont provide any service worthy of that price. I have paid total of £121.14 of my hard earned money, which they have not provided service for.
Response from BLS InternationalAug 19, 2025
Dear Akashdeep, We understand you are seeking assistance on your application status. Please be informed, 'Processing at Mission' status is for all applications that are submitted successfully to the Consulate. BLS International doesn't interfere with the applications, after submission of the same, to the Consulate. Processing time is the sole discretion of the Consulate.




