BlooroyReviews of blooroy.com

Please do not order from this company!!! They will not take returns!!! Quality of merchandise is not very good. Pictures are deceiving. Stay away!!!

I bought a $110 dress for an upcoming event which I ended up unable to wear as it took over a month to arrive and the event had been and gone. I requested a return authorisation and return address as it also did not fit (measurement guidelines were followed) and the material was of poor quality. They offered $8 ‘compensation’ and to keep the dress. I reminded them I wanted a full refund and to return the dress. I am still waiting for a response but be warned. Do NOT buy from this company.

On 1/31 I saw an ad for Blooroy.com, offering what looked like high quality, beautiful dresses on Facebook. Their ad offered free delivery over $79, FREE return within 30 days, Made in South Carolina. I clicked on the ad and it took me directly to the item I was interested in. It sounded good, 30-day money back guarantee highlighted on the website Ended up purchasing 3 dresses. Only 2 were sent after some back and forth because the items were late to ship, and I chose to cancel the 3rd dress that was unavailable. When they finally sent, only then I was made aware that I was dealing with an international company (KENSE COMPANY LIMITED 48 Warwick Street, London, England, W1B 5AW Company Number: 12606010. On arrival the clothing quality was SUBPAR to say the least and ill fitting... NOT at all what is represented on their website. Material is very cheap looking and poorly made. I asked for immediate return only to find out that their advertised Facebook ad showing "FREE 30 day returns" differs drastically from their ACTUAL return policy on their website.  Additionally, I contacted Blooroy to alert them that they failed to initiate the partial refund for the item not sent. They offered to refund $46 for the item never sent though that never happened.Since then they have given me the run around and keep saying their return policy only allows for free returns if the items are defective/quality issues. They offered a $10 refund and suggested I keep the items I paid 10x for, in effect getting stuck with the items I can’t use.That’s when I got my credit card company involved and they were able to successfully refund me the purchase in full. Now Blooroy's customer service is harassing me to return the items to DUBAI for more than it undoubtedly cost them to make the crap they sent me. Since I would happily return the items using a prepaid return label, I have been asking them to honor their original promise/offer made on their Facebook ad. When I sent them a screenshot showing the free return offer, their response was: "Each item in different style, the measurement is also different, we are sorry items don’t fit for you, but that’s not defective or damage, you are responsible for shipping cost for return the order first".1. That’s NOT free return….if you get sent a defective item. It goes without saying that you should get a refund AND shouldn't pay for return. 2. If you do not allow refunds and free returns under any other circumstances then do not post it on Facebook, priming customers on first contact into feeling safe about shopping with them, thinking you have an option for "FREE returns within 30 days". That is not only unfair business practice, it is flat-out deceitful! 3. This company seems to go by many names (Blooroy, Fawye, Isjor, Rowye, Gotyle, Arnuz, Keppal, Browwin, Pappya, Varyl, Crigne, Elwya, Ruturo, Gabrinl, Erhars, Almeye, Ziiera, Erlofe, Tamym, Rycula, Cayred, Eoyno, Hycil, Hyivo, Klynu, Alxoy, Panrila, Zerlle, Hyvio-dress, Yalvis, Evepes, Ryabe, Bonyli, Cefaf, Zaroro, Bonyli, Iblils, Payaler, Zekev, Dyzay, Rufeu, Rowye, Nekyre, Lipylz, Elbevs, Cayay, Cowud, Couwy, Saeoh, Ascety, Havole, Olzyy, Vyfos) none of which are located in the USA as stated.... Although Blooroy denies they are associated with any of the other websites, saying they are "imitators", they curiously all have the same company name and address in their contact info.Needless to say, it is almost impossible to return items. They have known about this problem for years but have not changed their ads on Facebook. One can only imagine how many people have accidentally fallen for their ads. There are customer reviews available dating as far back as 2023. No matter what I say, they keep on insisting I return the items to DUBAI (I didn’t see that coming!) at MY own cost. I suppose so they can send it to, and cheat, another customer out of their money. My repeated requests to provide a prepaid return label have been denied. I also suggested they change their deceitful advertising on Facebook, nothing has changed. This is bordering on Fraud but at the least false advertising. Don't advertise free return shipping if you don't mean it. Who does this? Not a reputable company! They should be shut down. My opinion: Returns are the cost of doing business. They help build confidence in your buyers that they won't end up with something they don't want. And maybe they will feel more comfortable buying from you in the future. This company obviously has no intention of building business with you. They send you items for 10x the amount they will offer in refund if you ask to return them and you are stuck with the items you can’t use. Horrible!

These people are HORRIBLE. Say away! They will not do any size exchanges or returns. They will offer you 0.25 on the amount you spent. After many many email they refused to help me or exchange my clothes. Stay away and save yourself frustration.

My experience was ok, except the time to ship seemed extremely long. The website to track orders didn't seem to user friendly.

The process of returns is misleading. They state “FREE return within 30 days” but later add “only returns if item is flawed”. They offered me $7 and keep item. Their photos are misleading and it’s extremely difficult to get responses.

Happy with the product. Made with good material. Fit properly for size

The dress was beautiful and as advertised. It arrived pretty quickly coming from China so I was impressed. I am 5'6" and 160 pounds and ordered an XL as I wanted a looser fit. It is perfect. The measurements on the size charts is accurate.