Jeff S.
Very unhappy customer
Although I thoroughly enjoyed the service, and the flowers were great and lasted 10-14 days, I will be likely checking out the competitors services in the future. The product is great, but the bait and switch just to get another month of people’s money is dissatisfying. I signed up for a 3 month service and the flowers kept on coming, and of course, I was still being charged. Really unacceptable.
Response from BloomsyBoxApr 12, 2018
Hello Jeff, We are sorry to hear that you are disappointed with how we run our services. BloomsyBox is a subscription service that automatically renews every cycle. We want to make sure our customers don't miss a single Bloom! We try to make this apparent on the site when you order or log into your account, but sometimes it gets missed! This is the reason why you were automatically charged and you can see more info here: https://bloomsyboxcom.zendesk.com/hc/en-us. We apologize for the inconvenience. Customer Loyalty Team BloomsyBox.com




