BloomsyBoxReviews of bloomsybox.com

Our office was promised a free upgrade in bouquet size due to a misunderstanding however over 7 months later we are still receiving the same size. I've emailed bloomsy directly regarding this issue and received no response. In theory Bloomsy is a good idea but customer service is poor and flowers are often crushed.

Flowers arrived to the house already dead. The travel mechanism is not delicate enough for flowers and many leaves and petals had fallen. The flowers only lasted three days. After I received the dead flowers, I went on a week business trip. After calling after that week, the service team made me aware that because they shipped and delivered the flowers over a week before my complaining, they could do nothing with the complaint despite my sharing that I was there and piked up the flowers on the day they were delivered. At no point was I offered an apology, a refund for the dead flowers, despite this being the third time flowers were delivered with dead blooms. The company was not remotely helpful and reminded me that I could not do anything, include cancel my subscription or receive any money back. They never contacted me about replacing the dead flowers.

Consistent delivery of poor quality flowers was my reason for cancelling my subscription. When we got this poor service 2 months in a row, I asked for a full refund and cancellation. Customer service rep pleaded for another chance and promised to personally oversee selection of future orders but after a couple of months it was back to the same problem. I again asked for a full refund & cancellation. Was told my subscription was canceled but still haven’t seen the refund. What I thought would be a lovely gift for a friend turned into an embarrassment - an expensive one! I would not use this company again.

BloomsyBox changed their product from being single-variety bouquets to mixed variety with tons of filler crap, and they never communicated that with customers. Their customer service takes days to get a response. Their call / chat features don’t yield a support representative. They also never offered to refund the bouquet, even though it was completely unsatisfactory. Awful experience. I’ve canceled my subscription and the gift subscription I had placed for my mom.

I ordered flowers as a gift for Christmas 2016 (one time purchase). In March 2018, I got an email thanking me for my purchase and saying my flowers had been delivered as of March 2018. I called and was told there was a glitch in their system and that I had not been billed (again!) and no flowers had been delivered. Now I get an email asking me to rate my recent experience. Are you kidding me? This must be a glitch of facebook proportions. Why won't these people go away?

All the flowers my mother has received have been frozen and when I told BloomsyBox they did nothing to fix the situation. So basically I have paid $45 a month since Christmas for my mom to receive frozen flowers. Not happy and especially not happy that BloomsyBox would not rectify the situation.

Of the three deliveries my sister received received (we gifted her a 6-month subscription), two consisted of partially dead flowers. I canceled the subscription, but I’m still awaiting the refund they owed me and indicated I’d be receiving when I discussed the matter over the phone with their representative. Disappointing experience all around

Very disappointed. My husband gave me a monthly flower delivery for the year as a gift. The first two deliveries were beautiful and lasted a long time. I was delighted. This is my fourth delivery, and it was worse than a bunch of flowers that I would purchase in a grocery store. The flowers were pedestrian, the couple of roses in the bunch soft, and half of the bunch were dying greens. The flowers lasted 5 days. I have florist training and know how to condition flowers. There is no way these flowers would last regardless of how they were conditioned.