BloomsyBoxReviews of bloomsybox.com

Absolute Nightmare!! Almost 4 months in on a 12 month subscription and the orders are late, flowers are dead and brown and no longer on the stems. They replaced the orders but it’s the same thing over again. What we thought was going to be a great Christmas gift for our mother has been a very big disappointment!!!! She’s always calling to see where her flowers are. Will never order from them again. Worst part of this is you have to pay up front for entire subscription and they still can’t get the deliveries on time. I’m going to cancel my order and order the flowers locally each month!!!

Wish I could give zero stars. Worst experience I have had in a long time and customer service rep mocked me and made sarcastic comments about the flowers having not been received. I ordered flowers for fiance's birthday. They showed up a week late dead and most were off of the stems. Replacement flowers were ordered and promised a week later. On that date only a label had been created and then order was cancelled. Don't waste your money with this company. Flowers look horrible, shipping isn't as promised when you order and customer service reps don't care. I recommend you DO NOT DO BUSINESS with BLOOMSYBOX.

I live in Alabama and ordered flowers for my mom in North Carolina on 12/27/20. I received my confirmation and it showed them coming to Alabama and I assumed I messed up. I immediately emailed them and they said, "No, they are going to your mom at blah blah blah street in N.C." Okay well I order a lot online and your confirmation only shows my address, but as long as you send them to her, okay. On 12/31/20 I get a FedEx notice that my flowers had shipped...to me in Alabama. I forward the email to customer service and say, "What's the deal?" Oh, they are going to N.C. they would reply. I have never received a FedEx tracking number that said one thing but was going to another place. I kept tracking it, following it all the way from South America to Alabama. Kept calling and emailing and they said all is fine. (I'm not an idiot.) Wow, the flowers come to me in Alabama! Huh, who'd have thunk it? So I get on the phone and the gal apologizes and says she sees where I have tried to fix it and offers to send my mom her flowers asap. Fortunately these flowers were not for a particular date but just because I love her. So I say fine. They will be in N.C. at her house on 1/12/20. Mom didn't call on the 12th or 13th or 14th or 15th or 16th or 17th or 18th or 19th. I did not want to call her to ask if she received them because they were supposed to be a surprise. So I emailed them and told them obviously my mom was not getting the flowers and to refund me. I just got an apology and a refund notice. Let's see if it comes through. The flowers were lovely and the price was right but if you are not set up to do a simple transaction, why should I trust you to do it monthly? Just shouldn't be so hard.

I bought a 6 month subscription and the first 3 deliveries were brown and wilted after being left by the deliveryman in a climate controlled room in my building for a few hours. I reached out by email on a Sunday after my delivery date to inform them of the issue. They blamed me for not bringing the flowers inside for 5 days, which was untrue, I was simply late emailing them not late securing the flowers. I was unable to cancel my subscription or problem solve the situation. This was a complete waste of money,

Subscribed to 6 month - Large Arrangements...They never sent my card or the vase, I contacted them via email and they assured me they would resend it and make it right...Still no card, The flowers they sent didn’t last but about a day, the third month all they sent was some dead greenery - nothing with any “Blooms” at all, and right at Christmas time, my girlfriend was so disappointed as was I. I cancelled my service and they still charged me for the dead greenery in the last shipment...I suggest using someone else as you do not get the premium flowers they charge you for....RUN SOMEWHERE ELSE! BUYER BEWARE.

Had 2 orders messed up by this company who then refused to make it right. First order about Christmas (12/21) was left in the warehouse and never shipped. Due to holiday and weekends the next available delivery date was a week later (12/27) and that was what I had to settle for Second time order was placed 5 weeks in advance for Valentines Day and delivery came after 4:30 to office building that closed at 4:00. Bloomsy claimed its Fed Ex's fault because it was on end of route. Reason- they shipped home delivery which starts later and goes to HOMES so can be delivered as late as 8:00pm. Both times I was told guarantee was not relevant to me since my complaint was not with the flowers. PLEASE do not use this company. Save your money

Horrible customer service! I subscribed to the monthly Flowers 50.00. Both times the flowers were left outside in the freezing cold. Do the delivery drivers not know that there are flowers inside!. I have emailed customer service twice and have never heard from them. Needless to say I have canceled my subscription and I am now on the hunt for a different month-month company. Save your money and get flowers from a local Florist!

2 shipments of flowers were dried out and wilted. Customer service was lacking. Don't waste your money. Search elsewhere