BloomsyBoxReviews of bloomsybox.com

Flowers are beautiful but died very quickly

The flowers are not lasting as long as I would think they should.

Flowers do not always arrive in the best condition.

Flowers for the last few months have not lasted more than 2-3 days.

I purchased a 3 month subscription for my mom for Christmas. The first delivery arrived in late December. It was missing the food packet that they said to put in the water but no big deal. The flowers themselves looked great & made a great addition to her coffee table. In January I get a text from my dad that her flowers had arrived. A handful of them were dead on delivery. The others seemed okay & he transferred to a vase with water & the remaining ones were pretty, but I was frustrated since I had paid for all the flowers in the box. I reached out to customer service & the response was that due to the colder weather, that might have caused the flowers not to arrive in the condition they were shipped. He offered a 4th month of flowers for free to make it right. While I wasn’t pleased with his reasoning behind the delivery, I appreciated the attempt to make it right. Two days ago, my mom received her box. This time Dad made sure to snap photos of the flowers in the box & then after putting them in the vase. First off, there were flower petals everywhere that had fallen off. Then when he put them in water, half of them were droopy. Again, I reached out to customer service with the photos. Her response was that basically this was normal & that the flowers should be in “perfect condition” within 48 hours after being in water. Here’s my thing. I get that flowers are being shipped in a box with no water source, but if you claim that I should be getting these amazing flowers upon delivery, telling me that I have to wait 48 hours before my flowers will be perfect just doesn’t feel right. I suggest you put that on your website for others who are shopping for a flower delivery subscription. While I appreciate the different types of flowers Bloomsy uses, they lack on delivery & moving forward I won’t be using them again.

Customer Servuce has been great! The flowers came brown and wilted. Looking forward to next months delivery!

The flowers were purchased as a Christmas gift. I ordered a 3-month subscription. The flowers were beautiful. However, both of the first two orders lasted only 4 days each before they wilted, despite my mom following the directions in the box to cut the stems. I believe the main problem is that they use FedEx without signature confirmation. FedEx leaves flowers outside in extreme cold. (The gift recipient is not notified of the shipment. The sender is notified.) The company claims to have a 100% freshness guarantee that states the flowers are guaranteed to last 7 days. After the first delivery, I replied to the companies email request for feedback, reporting that the flowers died in less than a week. I got no reply. When the second delivery died within 4 days, I emailed the company to request a replacement, per their freshness guarantee. I was told by email that my second shipment would be replaced but too much time had elapsed from first delivery for them to replace or refund my money. There is nothing in their freshness guarantee that states a time limit for reporting a problem. I had to make numerous email replies and a phone call to the company, including photos of the dead flowers. Finally, I was issued a complete refund. I believe this company could be great if they change their shipping to signature required and add the gift recipient to shipping/tracking notification emails. A few small changes could be a game changer. I hope they accept ten feedback and make changes.

The flowers only lasted for 5 days.