David P.
Bloomerang has potential but is far too hard to use
Bloomerang has potential, but too many core features feel half‑finished. We’re paying premium pricing yet still stuck with outdated forms and almost no guidance on how to fix basic issues. Support is polite but slow, and documentation rarely matches what’s actually in the product. Sales also doesn't seem to care about the customer once they've signed up and doesn't bother to note all the extras we have to sign up to really use the app effectively. It shouldn’t be this hard for nonprofits to do simple things.
Response from Bloomerang CRMApr 27, 2026
Thank you for sharing your review, we’re truly sorry to hear that you've felt frustration through your experience. We want to make this right and ensure you’re connected with the support and guidance you need to use the platform successfully. Our team would love the chance to work through these specific pain points with you directly—please reach out via live chat or at [email protected] and we'll make sure you get the attention you deserve. Feedback regarding features and more can also be shared by submitting or upvoting a suggestion on the Bloomerang Features Portal. We genuinely value your partnership and welcome the opportunity to turn this experience around. Thank you again for your candid feedback to help us improve.