Thank you for your 5-star review!
We’re so glad to hear you had a great experience with our service. Your support means the world to us, and we look forward to serving you again in the future!
Best regards,
BlinkSwag
JO
Joyce
My order took more than a month to…
My order took more than a month to arrive and when it finally did arrive it had the wrong logo.
Response from BlinkswagMar 10, 2025
Hi Joyce,
We sincerely apologize for the delay and for the issue with the logo on your order. We understand how frustrating this must be, and we truly appreciate your patience.
Since our products are made on demand, they typically take 12-14 business days to produce. Additionally, as your order was an international shipment from the U.S. to Luxembourg, it took longer to arrive.
We want to make this right for you! Please send a photo of the apparel to [email protected], and we will arrange for a replacement as soon as possible.
Thank you for bringing this to our attention. We appreciate the opportunity to improve your experience.
Best regards,
BlinkSwag Support
MG
Marty G.
Had an experience with wrong size shirt…
Had an experience with wrong size shirt shipped.
Notified Supplier and the issue was resolved imediately.
Great service, and excellent communication with the customer.
I'll be back for more shirts in the future.
Thank You
Response from BlinkswagFeb 19, 2025
We’re so glad we could quickly resolve the issue and provide you with great service. Mistakes can happen, but making things right for our customers is always our top priority! Your support and trust mean the world to us, and we can’t wait to help you with more shirts in the future.
Thanks again for choosing us!
KR
Kennedy R.
I received my shipment in the expected…
I received my shipment in the expected time. Good service.
Response from BlinkswagJan 20, 2025
Thank you for your feedback!
We’re so glad to hear that your shipment arrived as expected and that you were happy with the service. Your support means a lot to us, and we’re always here if there’s anything we can do to make your experience even better next time.
Looking forward to serving you again!
SW
Still-waiting
Slow
My company uses Blinkswag as a company store for swag so they gave us a gift card toward it. For some reason it wouldn't cover the shipping cost even though I had plenty of funds on the gift card so I had to pay for that. Since I was going to be out of town in the near future I decided to have it shipped to an alternate address. Once I placed the order I got an email that said it wouldn't ship for at least a month. I wish I had known at the time of ordering or I would have just used my regular address. Now I will have to go get it elsewhere. It's been a month and it still hasn't been delivered. Not the best experience so far.
Response from BlinkswagJan 20, 2025
We’re sorry to hear that your experience hasn’t met your expectations. Regarding the gift card, we apologize for any confusion; our gift cards currently cover the product cost but not shipping. We understand how this could be frustrating and will review how we communicate this to ensure greater clarity in the future.
As for the production and shipping delays, we sincerely regret the inconvenience this has caused, especially with the timing around your travel plans. Since your company’s store operates on a made-to-order model, it can sometimes take longer to fulfill orders, particularly during the busy holiday season. One of your items shipped promptly on 12/27, and the second is on track to arrive by 1/22. We understand this delay may have disrupted your plans, and we’re committed to improving our processes to prevent such situations moving forward.
If there’s anything we can do to make this right or assist you further, please don’t hesitate to reach out. We appreciate your patience and understanding, and we hope to provide you with a much smoother experience in the future.
CU
customer
Order took quite a long time to arrive
Order took quite a long time to arrive. Almost 30 days from order to doorstep. Love the jacket, great product.
Response from BlinkswagJan 13, 2025
We’re so glad to hear that you love the jacket and found it to be a great product—that means the world to us! We sincerely apologize for the delay in getting your order to you. Your time is valuable, and we’re actively working on improving our shipping times to ensure a smoother experience in the future.
If you have any further concerns or need assistance, please don’t hesitate to reach out—we’re always here to help. Thank you for your support and understanding!
SH
shelly
Love my jacket!!
Love my jacket!!
Response from BlinkswagJan 13, 2025
We’re thrilled to hear that you love your jacket—it makes our day to know we could deliver something you truly enjoy. If there’s ever anything else you need, whether it’s another favorite piece or assistance of any kind, we’re here for you.
Thank you for choosing us, and we can’t wait to see you again!
AE
allyson E.
Took a while to recieve
Took a while to recieve. Recieved Last week.
quality good.
Response from BlinkswagDec 17, 2024
Thank you for your 4-star review! We’re glad you’re pleased with the product’s quality. We apologize for the delay in delivery and appreciate your patience. Your feedback helps us improve our services, and we’re committed to making your next experience even better. If you need assistance, feel free to reach out!