BlinkswagYour all-in one swag platform. Shop, store, and ship the highest quality swag around the world with the click of a button.
Blinkswag (blinkswag.com) has 166 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Sales & Marketing · Solon, Ohio
Excellent
Sales & Marketing · Cincinnati, Ohio
Excellent
Sales & Marketing · Cincinnati, Ohio
Excellent
Sales & Marketing · Cleveland Heights, Ohio
Excellent
166 approved reviews, newest moderated first
Mark N.
Perfect to order and good price and timing.
Response from BlinkswagOct 14, 2024
Thank you so much for your fantastic review! We're thrilled to hear that you had a smooth ordering experience and that the price and timing met your expectations. We truly appreciate your support and look forward to serving you again soon!
customer
Wonderful Customer Service.
Response from BlinkswagOct 11, 2024
Thank you! We appreciate the feedback and will be sure to let the team know they are appreciated.
customer
Delivery of items wasn't accurate based upon when the order was completed.
Response from BlinkswagOct 8, 2024
Thank you for your review, we apologize that the service you experienced did not meet your expectations. Upon placing an order, you received confirmation of the expected fulfilment time which includes the carrier time; production times are available on the website for review before placing your order. Once the order is placed, our team sends the expected delivery date for all items in the order. Products arrive in separate shipments as they are produced on-demand with varying production times. I see that one item was shipped and delivered, while the others are pending shipment. We also send shipment notices which include tracking information and packing slip showing which item(s) are in that shipment. In this case we expect all items to arrive to you by 10/14, as per the initial notification, and will send further updates when the other items in your order are shipped. Please contact us at [email protected] with any further comments, concerns or feedback you would like to share; we appreciate your willingness to help us grow.
customer
Good merchandise options but logistics needs work. The quality of the merchandise and the detail in which it is described is good. The process of registering was a bit complicated with several messages back and forth and some confusion, and the delivery of the products was not clearly defined at time of order and took a while.
Response from BlinkswagOct 4, 2024
Thank you for taking the time to share your feedback with us. We’re glad to hear that you were pleased with the quality of our merchandise and the product descriptions. However, we’re truly sorry for the challenges you faced with the registration process and the delivery timeline. We understand how frustrating it can be when things don’t run smoothly, and we’re actively working on streamlining our logistics and improving communication regarding delivery times to ensure a smoother experience for our customers. Your feedback is incredibly valuable to us, and we’re committed to making the necessary improvements. Please don’t hesitate to reach out if there’s anything else we can do for you. We appreciate your understanding and your business!
AnActualHuman
The product feels very cheap and I'm having a hard time trusting its reliability. Attempting to charge my iPhone 15Pm with the battery only provided about 10-15% charge from a freshly/fully charged pack. The alignment of the pleather flap on the back is not centered and the flap itself has a magnet that's too weak and barely holds onto itself.
Response from BlinkswagSep 24, 2024
Thank you for your candid feedback. We’re genuinely sorry to hear that the product didn’t meet your expectations. We take your concerns seriously and ensure product quality and customer satisfaction are top priorities for us. Regarding the charging issue and design flaws you experienced, we’d like to investigate this further. It sounds like the product may not be functioning as intended, and we want to ensure you receive an item that meets our quality standards. Could you please reach out to us directly at [email protected] or via live chat so we can assist you with a replacement or a solution that works for you? We’re committed to making this right. Thank you again for bringing this to our attention, and we look forward to resolving the issue for you.
Marco M.
Great quality sneaker.
Response from BlinkswagSep 17, 2024
Thank you so much for your 5-star review! We're thrilled to hear that you’re happy with the quality of the sneakers. Your satisfaction means the world to us, and we’re glad we could meet your expectations. If you ever need anything else, feel free to reach out. We look forward to serving you again!
Shannon S.
I was not expecting the badge to be as big as it was. It definitely wasn’t the standard size, which I was taken back about.
Response from BlinkswagSep 10, 2024
Thank you for sharing your feedback with us. We’re sorry to hear that the name badge didn’t meet your expectations in terms of size. Our badges are designed based on company specifications, but we understand that preferences can vary. We appreciate your input and will review this with our team to ensure we offer a variety of size options in the future. If there’s anything else we can do to assist you, please don’t hesitate to reach out to our customer service team. We're here to help. Thank you for your understanding.
customer
Customer support was unreliable. They never followed up to resolve my case.
Response from BlinkswagSep 5, 2024
We sincerely apologize for the inconvenience you experienced. we’d like to clarify that we received your message on Live Chat on August 12th regarding the issue with corporate billing. Our team followed up within 24 hours, reaching out to the corporate office to resolve the issue. Once the credit was assigned to your account, you were successfully able to place your order. We understand how frustrating this situation must have been and truly regret any communication gaps. If you didn’t receive our response, kindly check your spam or junk folders, as our email may have landed there. We always strive to improve our service and value your feedback. Please don’t hesitate to reach out if there’s anything else we can assist you with.