Stephanie S.
Not enough for prescribed dosage.
All was great while the meds lasted. My prescribed instructions were for four drops each eye daily. I ran out after 2.5 weeks.
Blink Health is listed under Pharmacy & Medicine.
Blink Health (blinkhealth.com) has 1,524 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Stephanie S.
All was great while the meds lasted. My prescribed instructions were for four drops each eye daily. I ran out after 2.5 weeks.
Joel
There should be a way to cancel orders or even remove my card info from your website.
Karen Sue Bailey V.
While my optometrist and I both noticed an improvement within a week of its use, my insurance did not cover it, and it was over $800 to purchase. Could not justify that cost. I’m trying other, more reasonable options.
Response from Blink HealthFeb 19, 2025
Hello Karen, Thank you for reaching out. We appreciate that you brought this to our attention. We value all customer feedback, both negative and positive. Please contact us directly at [email protected] so we can investigate this matter further. Thank you for bringing it to our attention and we look forward to hearing from you. BlinkRx Pharmacy (844) 926-2480 Mon-Fri 8am-4pm Saturday 9am-5pm [email protected]
Kristin Z.
Your system said my refill would be sent out Jan 7. On Jan 9 I got a message that I needed to pay. Took 3 days to get the payment accepted, then another 3 days for it to be shipped. Then it took another 9 days!!!! I was without my medication for 3 days AND that was with me rationing my drops to once a day and sometimes once every 2. Please, please, please, PLEASE consider using someone other than USPS. Also, maybe if payment is needed, notify BEFORE the auto shipping date. Because I didn't have payment info in the system because my previous orders were free, I was kicked out of the auto ship feature
Response from Blink HealthFeb 13, 2025
Hello Kristin, We value all customer feedback, both negative and positive. We want to deeply apologize that you did not have a positive experience with Blink. We hope that every customer is satisfied with his or her interaction with Blink and has a positive experience. In the case that does not happen, which we understand will happen from time-to-time, we want to learn from those experiences to improve the customer experience for all future customers. If you would like to discuss the matter further, please contact us directly at [email protected]. Thank you for bringing it to our attention and we look forward to hearing from you. BlinkRx Pharmacy (844) 926-2480 Mon-Fri 8am-4pm Saturday 9am-5pm [email protected]
Kathleen M.
Good product but can’t afford 29 dollars a month for just one drop
Response from Blink HealthFeb 13, 2025
Hello Kathleen, We appreciate your response and we value all customer feedback, both negative and positive. If you would like to discuss the matter further, please contact us directly at [email protected]. Thank you for bringing it to our attention and we look forward to hearing from you. BlinkRx Pharmacy (844) 926-2480 Mon-Fri 8am-4pm Saturday 9am-5pm [email protected]
Gina U.
I will be without of my prescription for over 14 days by the time it gets here. They kept telling me they were waiting for a price check.
Betty J B.
I have been having multiple calls for the same issue, I have had trouble logging in online,
Response from Blink HealthFeb 4, 2025
Hello Betty, Thank you for reaching out. We appreciate that you brought this to our attention. We value all customer feedback, both negative and positive. We're sorry to hear about this difficulty you are experiencing. Please contact us directly at [email protected] so we can investigate this matter further. Thank you for bringing it to our attention and we look forward to hearing from you. BlinkRx (844) 926-2480 Mon-Fri 8am-4pm Saturday 9am-5pm [email protected]
Michael La S.
Initial order placement and refills are a snap, especially with the auto-refill feature enabled. Communication has been good, with text messages keeping me informed of the status of my prescription order. I rated you a three out of five due to the amount of time it takes to actually fill a prescription (exclusive of any shipping time - I am just talking about the time from receipt of Rx from healthcare provider to the time the Rx is ready to go out your door). For both of the medications I am taking, it took nearly TWO WEEKS for you to fill the prescription! How is this possible? On my most recent refill, the refill arrived the day AFTER my previous supply had run out.