Blink Health is listed under Pharmacy & Medicine.
Blink Health (blinkhealth.com) has 1,524 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 276 reviews with 1 star · Clear filters
Lisa S.
Did not receive the medication
Response from Blink HealthSep 9, 2025
Hello Lisa, Thank you so much for your feedback. We’re very sorry to hear that you did not receive your Home Delivery shipment. To help us look into this further, please reach out to us directly at [email protected] and provide any additional details regarding your order. Thank you. BlinkRx Pharmacy (844) 926-2480 Mon-Fri 8am-9pm EST Saturday 9am-5pm EST [email protected]
Brandon B.
I was excited to use this product but upon further review my doctor called and suggested not to because I’ve had a detached retina in my right eye and it could cause another detachment. I had already placed the order and when I tried to cancel I received a message on Wednesday morning saying they had already processed it so I couldn’t. That’s fine I understand. But then on Friday I get a message saying they were still processing my order!!! So I called them to get my money back. All of a sudden 10 minutes after that message they have a tracking number for me and no returns and no refunds. Wouldn’t use them if I could now! All about the customer is what they say. Hmmmm Update—- after leaving my review a case manager reached out and refunded my money. The product has still not arrived so hopefully they stopped it before it shipped out. Hope this helps the next person.
Response from Blink HealthSep 3, 2025
Hello Brandon, We sincerely appreciate you bringing this to our attention, as all customer feedback is very important to us. We’re truly sorry to hear that your experience with BlinkRx was not a positive one. We’re glad to know this has since been resolved, and a refund has been issued to the payment method on file. If you’d like to discuss this further, please don’t hesitate to contact us directly at [email protected]. Thank you BlinkRx Pharmacy (844) 926-2480 Mon-Fri 8am-9pm EST Saturday 9am-5pm EST [email protected]
Jess A.
After paying for my prescription, I went to the pharmacy the next day. I wasn't even on their system! After several calls to Blink Health, I was given excuses as to why, but it made no sense. I finally got a refund but wasted a lot of time. I DO NOT recommend this company
Response from Blink HealthSep 2, 2025
Hello Jess, Thank you for reaching out and for bringing this to our attention. We truly value all customer feedback, both positive and negative, and we always strive to ensure every customer has a positive experience with Blink Health. We're happy to hear that this matter has been resolved for you. Blink Health is available at numerous local pharmacies across America, including major chains like Walmart, Albertsons, Kroger, and Publix, as well as most independent pharmacies. You can view our full network of pharmacies at https://blinkhealth.com/pharmacies. Please note that you can complete a purchase at the Blink price and hold onto it until you have a valid prescription from your doctor on file with one of our in-network pharmacies. For pickup orders, Blink purchases never expire and are 100% refundable until the medication is filled at the pharmacy. Thank you again for your feedback, and we apologize for any inconvenience you experienced. Please don't hesitate to reach out if you need any further assistance. Blink Pharmacy (844) 265-6444 Mon- Fri 8am-9 pm EST Saturday 9 am-5 pm EST [email protected]
Julie M.
I am sad to say that I experienced eye flashes and some blacked out vision on day four and five of my eight day trial and was advised to discontinue use.
Response from Blink HealthAug 26, 2025
Hello Julie, Thank you for reaching out. We appreciate that you brought this to our attention, as we value all customer feedback. We're very sorry to hear about the side effects you experienced during your trial. That sounds like a concerning situation, and we understand why you would discontinue use. We take customer safety seriously, and your feedback is important to us. While I’m not authorized to provide medication counseling directly, if you would like to discuss this matter further with one of our pharmacy staff members, please call us at (844) 926-2480 and ask to speak with a pharmacist. Thank you for bringing it to our attention and we look forward to hearing from you. BlinkRx Pharmacy (844) 926-2480 Mon-Fri 8am-9pm EST Saturday 9am-5pm EST [email protected]
Jafar N.
It is not working! I have wasted my money!
Response from Blink HealthSep 2, 2025
Hello Jafar, Thank you for reaching out. We appreciate that you brought this to our attention, as we value all customer feedback. We’re sorry to hear about the difficulty you’re experiencing. While I’m not authorized to provide medication counseling directly, I recommend contacting us and requesting to speak with one of our pharmacy staff members. If you have specific questions about your medication, please call us at (844) 926-2480 and ask to speak with a pharmacist. Best regards, The BlinkRx Team BlinkRx Pharmacy (844) 926-2480 Mon-Fri 8am-9pm EST Saturday 9am-5pm EST [email protected]
Alan T.
Shipped Miebo in paper bag. $179 for a paper bag.
Response from Blink HealthSep 2, 2025
Hello Alan, Thank you for reaching out. We appreciate that you brought this to our attention, as we value all customer feedback. We deeply apologize that you did not have a positive experience with Blink. We're happy to hear that this matter has been resolved. Please contact us directly at [email protected] if you would like to discuss this matter further. Thank you BlinkRx Pharmacy (844) 926-2480 Mon-Fri 8am-9pm EST Saturday 9am-5pm EST [email protected]
Customer
BlinkRX filled a prescription with medication that was already a year old and then refused to honor a return, replacement, or refund. Beware if you care about expiration dates on your meds!
Response from Blink HealthAug 22, 2025
Hello Customer, Thank you for reaching out and taking the time to share your experience with us. We truly value all customer feedback, as it helps us improve the care and service we provide. First and foremost, we want to sincerely apologize that your recent experience with BlinkRx was not a positive one. We understand how important it was for you to receive a prescription with the full 30-month shelf life, and we regret that the medication you received did not align with what you were expecting. To provide some clarification, the manufacturer of your medication determines the 30-month shelf life based on the date of manufacture, not the date it is dispensed. This means that by the time it is filled and shipped, the medication may have fewer months remaining on its labeled shelf life. You can find additional information directly from the manufacturer here: https://www.neffy.com/about/ That said, we recognize that this information alone does not resolve your concern, and we want to ensure you feel supported. If you would like to discuss your order in more detail, please don’t hesitate to reach out to us directly at [email protected]. BlinkRx Pharmacy (844) 926-2480 Mon–Fri: 8am–9pm ET Sat: 9am–5pm ET Warm regards, The BlinkRx Team
customer
I was told the eye drops would cost $30-70 per month. I am on social security and have a house note and can't work. I have medicare insurance which makes me ineligible for your discount program. Yet my insurance covers 60% which leaves over $450 for me to pay. I don't have the money to pay that much each month for the eye drops. Your eye drops are the only thing that has helped my dry eyes and I can't afford it and my pharmacy insurance can't help and you won't allow people like me to use the discount program. So old people on Medicare have to pay full price for 30-70% of the full price of the eye drops which is $1200.00 per month. Your eyes drops have 10 times more medication than the 1 drop and then throw away the rest of the eye medication. Why don't you reduce the amount of drops you put in since we have to throw it away and cut the cost. Is there anyway you could help me. I gave you one star because although your product is wonderful, you could help old people afford these drops because being on federal insurance does not help . I end up paying full price for any medication I buy and then everything is on tier 4 so the insurance only pays 40-50% depending on med. Please help me
Response from Blink HealthAug 26, 2025
Hello Customer, Thank you for reaching out and sharing your feedback. I understand your frustration with the cost of the eye drops and how it impacts your ability to afford them, especially while on Medicare. I apologize for the misunderstanding regarding the discount program eligibility. Unfortunately, federal regulations prevent us from offering discounts or co-pay assistance to patients who have government-funded insurance, such as Medicare. This is a common industry standard for prescription medications. While I cannot directly change the price or offer a discount due to regulatory restrictions, I recommend speaking with your doctor to explore if there are any alternative treatment options that might be more affordable and still effective for your dry eyes. They may also be aware of other patient assistance programs that could potentially help. We truly appreciate your feedback, if you would like to discuss this further, please contact us directly at [email protected]. Thank you BlinkRx Pharmacy (844) 926-2480 Mon-Fri 8am-9pm EST Saturday 9am-5pm EST [email protected]
