Blink HealthReviews of blinkhealth.com

I do not get my medicine on time, if at all. I get emails stating my refill has been ordered, then an email saying delayed, then an email (once) saying my rx was cancelled and then an email stating for me to ignore the previous email. I finally got that Rx. I received and email on Jan 10th 2024 stating my refill was approved and haven't hear from them since then nor have I gotten my Rx and today is 1-28-2024 I am beginning to wonder if it is a scam. I am glad you responded to my review. I am still waiting (02/06/2024) on my latest rx and am out of my medication. Yes it has been shipped and now shipping is delayed. My first rx was in November of 2023 and another in December 2023 and the Rx I am waiting on was ordered Jan 10, 2024. Shouldn't the problem have been fixed on the first order? I have had this same problem all 3 times I have needed my medicine. I did notice my prescription was shipped on the 30th of January which happens to be the day Amber Pharmacy (who you ship from) was paid by my insurance. Did they wait to ship until then? If you care about your patients maybe you should call. Maybe you only care about bad reviews. 2/10/2024 Update, getting my medicine 28 days after order is not acceptable. I have cancelled my rx with Blink and my Dr. called it in to my local pharmacy. I picked it up 1 day later.

no where could i find a notice that clonazepam was no longer allowed thru Blink. it took two online chats and finally a call to discover this change. perhaps provide a list of such changes in the future?

The only thing Blink is good for is good prices and sending your purchases, but don't expect any customer service because it barely exists. I am under the impression that there is only one customer service person for the entire company. There is no way to reach anyone by phone and so far the only reply to the mail I sent asking for help asked me to verify my identity. Thanks.

I received a confirmation email to proceed to the pharmacy to collect the prescription. The pharmacy wasn't aware of BlinkHealth. I called BH for a refund. I placed another order using a different pharmacy. I received another confirmation email and went the following day. The pharmacist could not find the prescription. He said to call BH and ask them to release it. I called BH and was told the same story as with the 1st pharmacy. The pharmacist must call BH to collect the prescription. What a strange business model? Normally, the Dr. electronically submits the prescription to the pharmacy and the patient presents ID to collect it. The process couldn't be more streamlined. BH adds unnecessary steps.

Unfortunately I did not read the first reveaus before passing my credit card, they offer free shipping of your medicine but obviously they do not tell you that they send it with the worst system that exists in the UPS Mail Innovations universe. inovation already tells you more or less what it is about. In each place of transit they keep your package for at least one week, it is not a day definite service, and there is no claim service, it is something similar that they transport your medicine for charity, the solution that Blink offered me is that they would send me free replacement of the medicine that sleeps in a UPS warehouse, obviously with the same UPS system, which would mean waiting another 20 days for it to arrive, now I will have to see how I can get my RX back to order the medicine in another place where they do not play with the client

When ordering Atorvastatin, make sure you have test panel results before you go to Blink. They took my $5 before I knew I needed to have the test.

The products they offer are of quality but there are several aspects that make them not recommend their services. Your app is confusing and progressively the service becomes more expensive. The customer service is not decisive and quite rude. At first they promised urgent shipments but it really is not real.