Blink HealthReviews of blinkhealth.com

4.01,524 reviews
Pharmacy & Medicine

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Blink Health

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About Blink Health

Blink Health is listed under Pharmacy & Medicine.

Blink Health (blinkhealth.com) has 1,524 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.

Also known as: blinkhealth.com
Website: blinkhealth.com
Category: Pharmacy & Medicine
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 42% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Lucia L.

Nov 10, 2025

I went on the BlinkRX website for an update on my automatic refill on Nov. 8 because I am out of drops !!

I went on the BlinkRX website for the first time to have an update on my Meibo eyedrops prescription date of arrival to our home. I made the mistake to start a LIVE CHAT and it was AWEFUL !! I made my question and whomever was on the other side typing their answer, didn't even read what I asked. I only wanted to find out when I was going to receive the drops because I was out for about a week. While I was typing, I saw on my ORDERS that I still have 12 refills approved and that this next one was processed on November 8, that was exactly 2 days ago. I just wanted to have a approximate date of when I was going to receive them because I was out. The person typing said that I was not active and that they needed to activate my prescription and contact my doctor even though, I AM ACTIVE and WAS APPROVED already !!!! I then called on the phone and the representative was unkind and didn't understand my frustration but became aggressive and didn't help me. I then called again and this next representative with a heavy accent left me on the phone for 16 minutes the first time and later again for 18 minutes and didn't help me because I lost communication !! I am VERY DISAPPOINTED about the poor costumer service on the phone and on their Live chat. At the end, nobody has been able to assist and I am still out of the drops and don't know when I am going to receive the next refill. I am very SAD and disappointed and hope BlinkRX will contact me to clarify why they didn't help me and when I am going to receive my eye drops. Thank you !

Response from Blink HealthNov 19, 2025

Hello Lucia, Thank you for reaching out. We appreciate that you brought this to our attention, as we value all customer feedback. We deeply apologize that you did not have a positive experience with Blink. Please contact us directly at [email protected] so we can investigate this matter further. Thank you for bringing it to our attention and we look forward to hearing from you. BlinkRx Pharmacy (844) 926-2480 Mon-Fri 8am-9pm EST Saturday 9am-5pm EST [email protected]