Blink HealthReviews of blinkhealth.com

Unable to cancel or alter my delivery date.

No noticeable difference in feeling of dryness in my eyes.

I was charged $50 for my prescription despite having exceeded the $2000 out of pocket annual maximum several months ago.

Your offshore team is ABSOLUTELY USELESS. They dont hear the question and simply keep repeating the Question. Please bring back on shore your support team. I am moving my prescription out of BLINK.

Shipping method and CS sucks. By the time they can refill and ship, I run out of medication. I am on day 10 currently waiting on eye medication that I ran out of 5 days ago. I requested expedited shipping I would pay for and was told this is not their policy. USPS stated they choose the cheapest form of shipping, like bulk mail. Two deliveries in a row. NO MORE!!

Blink Rx is the most difficult company I have EVER encountered. I have a prescription for Miebo which is to be refilled every 60 days. Unfortunately it ALWAYS takes me AT LEAST 3 - 4 phone calls and chats to obtain the refill. While the product is good, the service is the WORST I have EVER encountered.

Terrible setup, terrible service, terrible follow through. If you can avoid this company, avoid it. I had a prescription written by one of my doctors and one told BlinkRX was the ONLY pharmacy to fill that particular prescription. The medication was subpar and I sense it was only offered cause the doctor was getting some sort of kickback for prescribing. A one month supply taken as directed by my doctor actually lasted about a month and a half so when a month was up, I didn't actually need a refill yet. I would get texts, emails and phone calls DAILY wanting me to refill the prescription. Month after month I would contact them and request that I let them know when I needed a refill and to not be contacted but rather I would contact them. I tried the online chat as well as calling and either way, month after month I would be told that they had taken care of it but then when the next month rolled around, I would still get texts, emails and phone calls about refilling. After 4 months of this, I was fed up. I blocked the calls and texts and set up the emails to go to my spam folder. When I actually needed a refill, I would login online and request a refill. It would take almost a week before I was told what the "new" price would be (it was exactly the same every time I filled it) and then was able to pay and request the refill. Another week or so later, it would arrive. So I had to plan ahead for refills to take about 2-2.5 weeks to actually get filled and receive. The last time I requested a refill, I was told they would retrieve my current price and get back to me as per usual but 3 weeks later still had not heard anything at all and a couple days after that was the expiration for my current prescription. Even though I had several refills available as it was supposed to be 12 refills monthly but I was only actually needing the refills about every 6-7 weeks, when I was more than 3 weeks out from the date that refill status was set to expire, they simply stopped responding and never filled it at all. There is no option online for this situation so when I called, I was placed on hold and after waiting for over 40 minutes without speaking to anyone, I hung up. I ended up canceling my doctor appointment that I had as I have no interest in dealing with a doctor that will only provide medications through this pharmacy and will not be using this service to fill prescriptions ever again. On top of everything else, my deductible was met and I had not been paying at all for prescriptions through my local pharmacy but was still paying the same $49.95 for this prescription every time even though the reason they said they had to check on current pricing was to run it through my insurance for accurate pricing. What a crock! Do not use them, save yourself the headache and go elsewhere. It's not worth it.

My prescription was lost in transit with tracking at a standstill for a whole week. I figured they would fix the issue right away. It’s medication after all. Imagine my surprise. I have never had a pharmacy seem so uncaring about my health. Running out of medication is apparently not a concern to them. It is a HUGE concern to me. If it were a local pharmacist, they would help me right away to make sure that I did not go without. I had to take off work, pay to park at my doctor’s office, and retrieve samples. Fortunately, my doctor had some samples. This was a solution I came up with on my own. BlinkRX had no solutions for me but to wait an unspecified amount of time for a review - several days when the medication had been lost a whole week already. You, like me, may need to use this pharmacy due to cost. I would strongly advise that you not get a medication from them that would harm you significantly if you were to miss a dose or doses.