Daniel S.
send tracking…
They don't know how to send tracking info. Every 2 months over 3 years. If I get tracking info. It's hours even days after delivery. And I call them...we are fixing it. Terrible company
Blink Health is listed under Pharmacy & Medicine.
Blink Health (blinkhealth.com) has 1,524 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Daniel S.
They don't know how to send tracking info. Every 2 months over 3 years. If I get tracking info. It's hours even days after delivery. And I call them...we are fixing it. Terrible company
Marsha
I paid for 2 months of medication I never received. Called on 2 separate occasions and waited over an hour. The first customer service representative refunded my money. She was to send a follow-up email and never did. I called again and that customer service representative told me to go online....
Albert B.
These people are so full of its pitiful what's going around comes back around hope you guys get shut down and all you dumb lose your jobs they way you get over on people stupid
Response from Blink HealthMay 11, 2023
We value all customer feedback, both negative and positive. We want to deeply apologize that you did not have a positive experience with Blink. We hope that every customer is satisfied with his or her interaction with Blink and has a positive experience. We want to learn from those experiences to improve the customer experience for all future customers.
Private
Absolutely horrible service. If you need to be on medication every day, Blink Health will work! There have been 3-month gaps in between my prescription refills. Customer service makes no attempt to resolve issues, they just want to get you off the phone as quickly as possible (without helping). The rep actually hung up the phone on me when I explained my frustration and how I need my medication. My advice to management is to hire people that actually care and treat patients with respect.
Everett S.
Honest really !!! My bank account has been billed for the last four months and I have never received my meds. Customer service has been no help what so ever. I strongly recommend you get your prescriptions someplace else.
Michael O.
I was shopping around trying to find a more affordable solution for the medication I need I found the 10 dollar promotion. Applied bought the medication said I needed to visit one of there doctors for prescription. I waited up staring at my phone for the consultation to start but it never did the next day without taking to the doctor at all apparently my appointment was completed and I was denied. I've already beed diagnosed I just didn't transfer the paperwork. So I call costum service because it wasn't letting even see the documents from the doctor visit that never happened the lady literally started yelling at me twords the end just for trying to figure out what was going on telling me to cancel my subscription I had already paid for. And told me to start the process over. So I did and I no longer qualify for the 10 dollar promotion because I'm an existing customer. I felt very manipulated and scammed by this company. he wary when dealing with them I reported them to the better business bureau for suspicious business practice. I suggest everyone who has similar experiences to do the same.
Michael G.
Blink Health is a complete ripoff. They sign you up for a subscription service which costs roughly $10.00 per month. The subscription serves no purpose and is more than the cost of the medication. Whatever you do, please DO NOT trust this fraud of a company with your credit card. THEY WILL RIP YOU OFF!!!
Katherine M.
TERRIBLE EXPERIENCE... Blink health texted me a discount on my prescription, so at the last minute I decided to try it out for the "huge discount." So I purchased my prescription through blink app, while waiting in line at the pharmacy and they denied it. Said there was an error and I need to contact customer support. So... customer support said they "didn't know what happened" and were going to escalate it to a supervisor. Next day still nothing so I call back. Same nonsense. Supervisor finally calls back and refused to do anything to resolve this situation except refund purchase. Then proceeded to rudely hang up on me while I'm still asking questions. They were not willing to do any work to resolve the issue.