Blink HealthReviews of blinkhealth.com

The Blink Health website allowed me to order, pay for, and arrange pick-up at a local pharmacy -- all without the prescription of a doctor. They took $2,576.77 from my checking account without a problem. But the local pharmacy had no record of my order. After repeated phone calls to the Blink Health "customer care" line and being put on hold for well over 1-1/2 hours total, I was finally able to speak with a human being, who was able to cancel my order. She had no explanation though, as to why the order was ever able to be placed, without a doctor being involved.

ZERO STARS - IF I COULD. Nothing good to say as nothing good has happened. Every CSR I have spoken with tells me something different & then I get a support email that doesn't make any sense. They don't want you to speak to a human & expect us to provide all our personal info via email. No thank you. HORRIBLE EXPERIENCE. I will ask my doctor to NEVER send any of my Rxs to them.

My wife's Dr submitted an Rx to Blink. Blink called & said Rx would be sent in 3-5 BDA's. It never happened. They said the Rx wasn't "released" because the patient never provided necessary info but no one ever told us that they needed more info. Tried escalating to resolve but never got promised supvsr callback. After all this they wanted us to basically start from scratch with that Rx. We called Express Scripts and found that their price was cheaper. We told the Blink repr not to fill that Rx. We had the Dr's ofc send a new Rx to Express Scripts and got it processed with no hassles. We'll never use Blink again. Tried them and wasn't worth the hassles/delays and their price wasn't the cheapest anyway.

we NEVER received the drops we already called many times to fond out ALL WE GET IS WE WILL GET BACK TO YOU THIS IS NOT CUSTOMER SERVICE ITS ABOUT TIME WE GET OUR MONEY BACK

Prescription ordered 11/22. I got a text 11/28 saying there was a delay and I would be updated soon. I reached out for an update 12/2. I got a text 12/5 the order was cancelled. 3 minutes later, I got a confirmation of a new order-and a 2nd charge on my account. I reached out for an explanation, was told they only charged me once. After I provided proof of 2 charges, they said it would be 3-5 biz days for the refund and confirmed the order was cancelled. On 12/6, I get another text that my order is in process. I have no idea what is going on, but I never got the prescription. I'm unimpressed.

Took over 3 weeks to get the medication delivered after following up several times by phone

I have contacted you about my order. My doctor called in my RX on 11/1/23. The first prescription got tied up at USPS. You sent out another order and it has been tied up at USPS in MA. I live in MA! What is the problem?????

My doctor ordered my Accufer prescription for iron deficiency nearly a month ago & I never received the first bottle. Now a refill was “processed” according to my account and supposed to have been delivered yesterday. And surprise - I did not receive a second bottle either. I’ve had to supplement with an OTC alternative during the month long wait because this company is unreliable & my prescription is time sensitive since I’m expecting a baby soon. I only received one text during this time frame saying my prescription was delayed & I’ll get a text once it’s shipped. And nothing. Customer service never answers or is closed.