Blink HealthReviews of blinkhealth.com

This company has been horrible to deal with. For one thing, there is not enough of the product to last until you get a refill, and the frequency of the refills are inconsistent. Their communications aren't much better: I get an email telling me my medication is "about to ship". 5 days later I get an email telling me it's on the way. I might get it 1 week after that! This time, they told me 6 days after "it's about to ship" that they needed payment (ins. deductible). They refused the credit card transaction, and tried to tell me it was for "insufficient funds" when I know for a fact there is almost $3,000 on the card. Trying to submit another payment using their "app" which just redirected to their website....without any way to pay. Had to engage an unhelpful representative, who put me through the paces of accepting disclosures, etc. like a new customer in order to process my "refill", which for sure will be at least a week late, AGAIN. At every step of the way, these people just come across as heartless idiots.

This company shipping is terrible. If you need anything in a hurry don't order from here. The want you pay the extra in shipping charges to get it in a reasonable time. Total Unacceptable!

I would give zero stars if I could. Absolutely terrible. They had no issue running my script through insurance but fail to actually fill the script. I kept being told 3-5 business days. However, on the 5th business day I was told the script was cancelled because the pharmacy didn't have the prescription and they could send to another pharmacy but that would take another 3-5 business days. DO NOT USE THEM. STAY FAR AWAY.

I have been having issues since July. The company states they are “processing “my prescription . They never send the medication however they cash my copay and bill Medicare. I told them I would go else where and asked them to refund my copay for the medicine they were to send over a month ago. They finally did, However they didn’t notify Medicare until I insisted. This appears to be fraud to me. Taking payments and not delivering medication.

I am in complete shock at how poorly this company operates. There is always a delay tactic to fill the prescription - they blame the doctor, the insurance, etc.

Just like the other reviews say, the support staff is polite, but this company is a joke. Just somebody that said "let me get rich by filling scripts"....problem is, they can't fill them and they won't be honest that they can't. I don't know how people are going without their meds and this place not being sued. The whole issue is like most people these days, a bunch of lazy people that just send emails and messages and then clap their hands that they did their job. People like this don;t last where I work. If you can't pick up the phone and actually help someone, then what good are you? Company set up so that only the Support people can talk to customers, so I am sure they get crapped on, while the losers that are supposed to be DOING something are sitting on their butts, or probably just sending their emails from the coffee shop. It sucks to pay more, but go to a different email order pharmacy if you want to actually get your medications.

I used this pharmacy for 5 months. I only received my medication on time once. Each time I called customer service they were extremely professional and very nice. Nonetheless, I still didn’t get my medication. Worst experience I EVER had with a pharmacy. I was happy when my local pharmacy was finally able to get my medication. DO NOT USE IF AT ALL POSSIBLE

Please, find another supplier for your medications. Blink Pharmacy is a mess; they are terrible at communicating with customers, and they delay deliveries by 10 to 20 days every month. The support team always blames the person I spoke to previously, their responses about the status of the situation are always vague and inconsistent, and they never take responsibility. It is a ridiculous and unprofessional situation. They are below any acceptable standard for a company with such responsibilities. If they delivered medications to people with life-threatening illnesses, they would have already lost a significant number of patients. I have never seen such poor service; they should be out of business.