Blink HealthReviews of blinkhealth.com

FedEx was the carrier and delivered my medication to the wrong address in a different city. The photo proof they sent confirmed that. My husband contacted them to explain the situation and there was a lot of back and forth. They kept claiming it was indeed delivered to us that they had photo confirmation on their end to show it was delivered at my address in the correct city. But it was THEIR photo that proved it was the city over. They then said because it was medication it'll be sent to priority and I'd receive my medication shortly and that they'd send us updates within 24 hours. After a few days I contacted them again looking for status updates and it was the same conversation that the medication was already delivered to my house and I needed to check the mail box. After a while they said they indeed saw a note and I'd hear something back within 24/48 hours. After 48 hours and still no word I ended up going to the house that I was certain they had recieved my medication. Load and behold they had it. They were about to drop it off at FedEx. They also mentioned that no one from FedEx bothered to contacting them at all. From the date that the package should have been delivered over a week had passed. I'd like to mention I had to pay for the medicine out of pocket. I wanted to pick this medication up at my local pharmacy but i was told it was a specialty medicine so it had to be delivered and that it was more convenient for me. It was such a hassle. What would have made my experience better is possibly having a different carrier. From my experience FedEx isn't the most professional of all the carriers.

Drops burned my eyes.

Horrible. You can't get away from this company! They disclosed how much a prescription would cost me and I told them NOT to fill it, I am not going to get the prescription. Since then they keep calling and emailing. I have UNsubscribed numerous times but they keep emailing. And they keep leaving messages stating I have a prescription waiting even though they have been told I am not filling. STAY AWAY, you'll never get away from them.

too slow in the mail.... it took almost 2 weeks to get my needed medication

Very Disorganized! Problems every time with order. Problems with the website ( said no orders when needed receipt for taxes). At the end of 2024,when I fell into “ catastrophic” category& could save $250 month , I tried to get a 90 day supply for Miebo eye drops. I had several refills & Medicare authorization for 90 day supply. I called numerous times & 5 different agents said “ ok”, will send , but still got only 1 , costing me an extra $750 by having to fill monthly at regular price. Every agent said that the agent before screwed up , & they would take care of it, but none did. Every other pharmacy in the US can fill a non scheduled drug for 90 days , if there are refills, & insurance approval . New company , very disorganized!

Nothing good about this experience--I didn't give permission for medical communication via phone, text messages from unknown number (I ignore those), having to repeatedly provide insurance info, having order canceled w/o notice, still have a pending order just...circling some black hole somewhere w/o the promised email, finding my parcel in the shrubs next door where it blew because it weighs nothing the way you packed it, and the tiny fragile box inside damaged. Hated the experience and can't wait for it to END. Now this review wants ME to provide the date. YOU figure it out and leave me alone. Ugh. Ugh. Ugh.

Been trying to call for two days line stay busy. Staff that finally answer has no knowledge of why my prescription were paid for but never received. Ask for a supervisor everyone lie and say they don’t have a supervisor. So I guess they just hired themselves and only Elon Musk can fire them. Still on hold two hours later with no resolution. I guess there’s no pharmacy on staff neither.

I don’t like that I have to subscribe for auto ship monthly because I don’t need a bottle per month. In addition, the rep that called me was very RUDE when I tried to explain that to them. They were not friendly or nice. They said I wouldn’t be able to continue using Miebo because my prescription would lapse if I didn’t agree to pay for it monthly. It would be nice if we could order it as needed.