Blink HealthReviews of blinkhealth.com

I had a bad experience with customer service and they would not let me honestly review them. It kept repeating "That's not what I was expecting." Then asking me the same question up to 5 five times until it just stopped and force closed.

Customer service representatives would provide incorrect information on the status of my prescription. Additionally, prescription took a while to be processed and delivered.

I had a horrible experience with Blink in getting a refill. My insurance initially said it was too early for a refill so I called the insurance company to explain I was out of Miebo. I didn’t know if too many drops came out or why I had run out early. My insurance said they would approve the refill today if the Blink staff would call and get an override number. I called 2 times early this morning and did a chat to try to get this accomplished and Blink did not contact my insurance today for the refill like they said they would. I guess they are going to make me wait until 8/2/25 when the insurance first told them they could file. That means I will be out of my medicine for 6 plus days when the insurance was set to refill today. Terrible customer service.

My MD sent in an Rx for Qlosi Qty:60 BID(2x/Day) 1 month supply, which cost $119. All was well and I was happy to get the medicine. I received a text a month later asking if I'd like a refill. If so to press "1". I pressed “1” and they said your refill will be sent. They sent me half of the refill for the month at the price of $70. I called and asked why they only sent half of the medicine and they couldn't explain it. I said to her I pressed “1” for a refill. Nowhere does it say they will only fill half of what the MD ordered. To do this is actually illegal. Ive worked in Phrama for 20 years and never seen a pharmacy do this without patient or MD authorization. When you refill a drug its expected that exactly what the MD ordered will be filled unless requested otherwise(Qlosi is still on Patent BTW so you literally can’t edit it whatsoever). They said sorry your going to have to pay another $70 if you want the rest of this months meds. Thats $140 vs $119. As you can see now its a scam to get more money out of the patient. I asked to speak to the pharmacist or a manger and the women said they wont be able to help me and I'll have to pay the full price. You need to pay for a whole another order of 1/2 of the months prescription. This is not just outrageous and unethical, it's actually criminal. I will be contacting the Missouri Board of Pharmacy to lodge a complaint. If this has happened to you I suggest you do the same. After a lifetime or working in healthcare as well being an OM(10years), a Manager at a Major Pharmaceutical Company(where I stock specialty pharmacies, take product orders, & physical visit the pharmacies), a father who works in Adverse Events for Pharma as an MD, and another family member who works as an MD for the FDA . They both have NEVER heard of something so outrageous, in fact both said it was a criminal violation and the pharmacists/pharmacy's can lose their license to operate. See below were I filled out the complaint. Blink Health Pharmacy LLC 400 S Woods Mill Rd STE 100 Chesterfield, MO 63017-3427 NPI: 1063919710 Blink Health Pharmacy LLC 5 Penn CTR W STE 200 Pittsburgh, PA 15276-0126 NPI: 1346883881 Missouri Since links aren't allowed go to google and search "Missouri board of pharmacy complaint" Pennsylvania Since links aren't allowed go to google and search "Pennsylvania board of pharmacy complaint"

The tip of the bottle is too thick and wide. Instructions say to look in a mirror when using the product...if you do that, the Blink eye drops don't go into the eye.

TERRIBLE!!! I wish I could give less stars!!! Allured by the ease of their advertised delivery service, I had my doctor send BlinkRx one of my prescriptions (with the idea that if I liked their service, I would move all of my medications to them). I set up an account and was electronically told that I could place an order once my insurance was verified and approved, understandably. After about a week, I received notice that my insurance was successfully verified. However, I would need to call to discuss pricing. I called right away and discussed pricing, etc…At this time, the agent told me that it was too soon to place an order as I had recently received the rx from another pharmacy. She gave me a date that I could call in and order my refill. Great! On that date, I received a message from them that my prescription order was eligible to be placed. I went online and placed the order with ease! I received both a text and an email order confirmation and told that I would receive an update when my order had shipped. Several days later, I received an email and text that there was an issue with my rx fulfillment but they were working on it and I would receive shipping notification soon. I was getting a little nervous as this is a daily medication and I was almost out, but I appreciated their communication. A few days later, I received another message about delayed shipping. Hopeful that with 3 pills left, it would be shipped soon, I waited. On the day that my pills were officially gone, I received an email and text saying that my prescription could not be filled because that medication was out-of-network for their company. WHAT?!!! To say that I am furious is an understatement! This is already a more “difficult-to-get” medication and now I am left scrambling to find another pharmacy! I don’t understand how they can be that communicative throughout the entire process, over the course of a month, yet tell me my medication is not covered at all-when I am now completely out of the medication!! Ridiculous. I would never trust this company with my prescriptions!!

I inquired about the small bottle size. According to the instructions, I'm supposed to use four drops daily, but I only used two drops per day—and the bottle is already finished. When I reached out, the agent said there’s nothing she can do per the manufacturer’s guidelines. She explained the bottle is intended to last based on a full four-drop daily usage. I just have to wait for the refill for another two weeks

I never received my medication. .. I've called to try to see if I could have it resent but I never received a message back Statingif it could be refilled this was my first time ever using blink pharmacy and I'm very disappointed....