I ordered Fosteum Pluson 2/19/25 and it was not delivered until 2/25/25. I was 3 days without my medication. People should know to allow at least a week for delivery through the USPS.
Response from Blink HealthMar 3, 2025
Hello John,
We appreciate your feedback.
Please contact us directly at [email protected] so we can discuss and investigate this matter further.
Thank you for bringing it to our attention and we look forward to hearing from you.
BlinkRx
(844) 926-2480
Mon-Fri 8am-4pm
Saturday 9am-5pm
[email protected]
DS
Ds
good product
product is great, agent was polite, unfortunately I am retired on a fixed income and cannot afford Miebo.
Thank you
LB
Linda B.
very Slow shipment!
Once you ship the product it takes forever for it to get delivered!
Response from Blink HealthFeb 28, 2025
Hello Linda,
Thank you for reaching out.
We appreciate that you brought this to our attention, as we value all customer feedback.
I've been informed that one of our dedicated agents attempted to reach you by phone to discuss this matter, but they were unsuccessful.
Please contact us directly at [email protected] if you would like to further the matter.
Thank you for bringing it to our attention and we look forward to hearing from you.
BlinkRx
(844) 926-2480
Mon-Fri 8am-4pm
Saturday 9am-5pm
[email protected]
MU
musicami
Prescription rates GOOD - Shipping SLOW
I am grateful for the reduced rate in prescription cost! I think your shipping method is EXTREMELY slow!
Response from Blink HealthFeb 11, 2025
Hello,
Thank you so much for this feedback.
We really appreciate your response and support.
We're proud to help you save on your healthcare costs.
We hope that every customer is satisfied with his or her interaction with BlinkRx and has a positive experience.
In the case that does not happen, which we understand will happen from time to time, we want to learn from those experiences to improve the customer experience for all of our customers.
Please contact us directly at [email protected] if you would like to discuss this further.
Thank you for bringing it to our attention and we look forward to hearing from you.
BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-4pm
Saturday 9am-5pm
[email protected].
IT
Itsme
Great service and quick shipping
I love that they look for and apply any discounts to help with cost and that meds are shipped very quickly. What I don't love is the constant barrage of emails and texts for refills. I had JUST gotten a refill and within a week, I was being inundated with emails and texts to refill again.
STOP! I'll reach out when I need a refill. I don't use this cream daily so the bottle lasts a while.
Response from Blink HealthFeb 19, 2025
Hello,
Thank you so much for this feedback. We really appreciate your response and support.
We're proud to help you save on your health care costs.
Blink’s text messages are designed to communicate informational, Product or Service related updates (e.g., progress tracking, reminders, etc.)
We recommend that you do not opt out, as we do not want you to miss out on those communications!
However, we do understand if you prefer to opt out. To continue with opting out of text message notifications, please send a text message to the number 22425 with the word "Stop".
This will remove you from any SMS/text message communications
If you are unable to successfully opt out and need assistance, please email us at [email protected].
We will manually unsubscribe you from future Blink text and sms communications, and you will no longer receive confirmation from purchases, refill reminders, etc.
Thank you.
BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-4pm
Saturday 9am-5pm
[email protected]
GH
Greg H.
Customer service resolved issue
I tried to refill my eye drops using the text message and the link via email, but received no response. It was 4 weeks after receiving the text message because I waited until the bottle was almost empty, but that shouldn't matter.
Update: After seeing the review above, a representative called me on 2-11-25 and identified the problem. I was able to order my prescription the same day. I'm very pleased that my drops are on the way now.
Response from Blink HealthFeb 11, 2025
Hello Gregory,
Thank you for reaching out.
We appreciate that you brought this to our attention, as we value all customer feedback.
We deeply apologize that you did not have a positive experience with Blink.
We're happy to hear you were able to get this matter resolved with one of our dedicated agents.
Please contact us directly at [email protected] if you would like to discuss this matter further.
Thank you again for bringing it to our attention and we look forward to hearing from you.
BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-4pm
Saturday 9am-5pm
[email protected]
HE
Hellen
I love how the product makes my eyes…
I love how the product make my eyes feel after using so many other drops for dry eye since my cataract surgery. However, it is unfortunate that my insurance will not cover the drops so I will have to discontinue using them.
DM
denise M.
Expensive to me inside plan.
Doctor took care of placing order for product. It had an expensive copay, or a copay didn’t apply, had to pay full cost.
Unusual compared to other orders.
I felt there should have been a discussion about the product, as well as comparison and generics available.
Response from Blink HealthJan 29, 2025
Hello Denise,
Thank you for reaching out. We appreciate that you brought this to our attention.
We value all customer feedback, both negative and positive.
Please contact us directly at [email protected] so we can investigate this matter further.
Thank you for bringing it to our attention and we look forward to hearing from you.
