BlinkReviews of blinkforhome.com

Horrible camera, horrible customer service

Worst subscription I have ever paid for, I don't recommend it for anyone

I purchased a set of Blink mini cameras on Amazon. On the initial set up of the cameras a Blink customer service representative assisted me to link the cameras toan Amazon plan. Thus, the cameras were covered by Amazon and I had no problem with the service for over two years. Fast forward, I moved and had to reset the cameras to a new location. I consulted Blink customer service and explained that I wanted one of the cameras to be relinked to Amazon, since I was having problems linking and /or getting it to work dispite the fact that the app showed that it was linked. Unknown to me, the representative covered the plan under Blink and I was charged more than what Amazon was charging. While Blink charged $4.25 for monitoring the one camera, Amazon charged $3.99 and gave better service. On a later date, I linked the second camera to Amazon. The camera under the Amazon plan did not disconnect or stop working, while the one under the Blink plan often did (for whatever reason). On March 26, 2026, I noticed that the camera under the Blink plan was not recording videos. I called Blink and was given a lecture about my plan only covered one camera. To understand what the representative was saying, I went to Amazon website to see that there was a plan for one camera and a plan for both cameras together. The Amazon plus plan costs slightly less than the Blink plan, since no tax was added. Further, since I got better service from the plan linked and purchased under Amazon, I linked both cameras to Amazon. Days passed and my cameras were still not recording. I kept calling Blink customer service, sometimes spending 55 minutes or more on the phone, with no solution. I called Amazon on April 1, 2026 and was told that Blink had unlinked the account/cameras. I went back on Amazon and linked the cameras, but continued to get motion detection with no recording and an Error message telling me to purchased Blink Plus Plan. Today, April 3, 2026, I once again went on Amazon and purchased the Amazon Plus Plan which showed no no tax on the plan. The cameras were turned on immediately, but the app is showing Blink Plus Plan with additional tax. I called Blink customer service and told them that I want the Plus Plan through Amazon and was told its the same plan. I DO NOT agree. Also, for the time during which the camera's function was altered by Blink, money was supposed to be refunded to my Bank account. Instead, the money was subtracted from my account. However, I will be contacting my bank.

Blink home cameras are excellent products; however, the customer service and support experience has been deeply disappointing. The replacement process, in particular, is inefficient and leaves customers feeling unsupported and without clear options. I have been trying to replace my doorbell for six weeks, and while I am told that I will eventually receive it, no one can provide a clear timeline. That level of uncertainty is frustrating and simply not acceptable.

⚠️ #Bilink Issue – No Connection, No Support They’ve disconnected from the internet and won’t reconnect—yet has already collected the subscription fees. No service. No customer support. No accountability. Try contacting them yourself—you’ll understand the situation immediately. This is unacceptable for any company handling paying customers. #BlinkCamera #CustomerService #ConsumerRights #NoSupport #TechProblems

I've never had any problems I couldn't sort out myself with the ten Blink devices I have on my system and find them very easy to control or view through the Alexa app. The only complaint I have is the after sales team. I originally had a few issues setting the system up and tried to contact them through their webpage. Doing this opens a "ticket" that they read and reply to. I tried this a couple of times but it took over 48 hours to respond and by then I had figured out where I was going wrong. I can't fault the system. The batteries last over two years in each item and as long as you're WiFi has a strong signal they work brilliantly.

Every thing . Every body say diferent things and nobody spiks inglish.Stupid stupid stupid..I gave one star because it was no obcione for 0

The biggest issue is that local storage is basically unusable on this newer sync module. My older Blink unit allowed USB storage and easy access to clips, but this version feels like it’s intentionally limited to push you into a paid subscription. That’s a major step backward. Performance is also lacking: * Motion detection is slow and often misses events * Night vision quality is poor compared to what’s advertised * Delays make it unreliable for real security use Overall, this feels like a downgrade designed to force ongoing fees rather than provide a solid standalone product. I ended up returning it and sticking with my older setup. Would not recommend unless you’re willing to pay for the subscription.