Blink FitnessReviews of blinkfitness.com

Crowded every day at every hour, broken equipment that takes months to fix, charges a sign up fee, a maintenance fee, and a cancelation fee. I bought a lock from one of their vending machines and it charged my card, didn't give me a lock, and they said they couldn't refund me.

Budget gym that somehow manages to be insanely overpriced. You won't be able to get a workout here unless you have all day. They don't have enough machines, and oversell memberships. The result is endless waiting to get even a basic workout in. People hog the machines, Blink does not care. More equipment is needed. Again, Blink does not care. They are going out of business. Proof that sometimes good triumphs over evil.

The customer service is very disappointing. I signed up for a month and paid for the cancellation immediately. I was visiting NYC for a month and communicated this, and I was told it was not a problem. However, I recently discovered they are still charging me and refusing to refund me, even though they have acknowledged my cancellation.AVOID!

Blink Fitness – 16th East 14th Street Clean, affordable, and staffed with friendly employees. I've been a member for two years and would have given a higher rating, but I’m disappointed with a recent change: they removed their towel service without any notice to members. When I asked the front desk staff why, their only explanation was that the decision came from upper management. One of the main reasons I initially signed up was because they offered towel service, even though it came at an additional monthly cost. It’s not just a convenience—it’s a necessity when working out and especially for post-workout showers. Frankly, I’m baffled. What gym doesn’t offer towel service these days? If this change isn’t reversed, I might have to start looking for a gym that understands its members' needs better.

Bankrupt in the DFW area. Mismanagement by the ragged owner. Charged me a maintenance fee of 60.00 and turned me into a third party to pay it. If you got the same treatment do not pay it. I found out to not pay it. Ignore this idiot. Never checked on his gyms and ran it into the ground. A real dingo. Called to get my money back and no one nowhere knows what to do. Do not join this ragged gym!!

They were unable to resolve a very simple issue at their location in Boerum Hill. Completely unresponsive management. It was disappointing. Had they employed basic customer service I wouldn’t of had to cancel my membership but I was so disappointed with the experience that I canceled and joined a gym across the street. Don’t bother joining this gym.

I have been tussling with Blink for almost a year now over a personal training charge that is showing on my balance. I went into the gym in October 2023 and spoke to a representative in-person, I told them that I wanted to cancel the personal training sessions as they were on auto payment. The person I spoke to said that they would cancel the service. They dropped the ball and did not take care of it and I was charged the following month. I called and went to the gym and they said to contact member services via email which I did. Member services keeps asking me to provide them with a copy of my signed cancellation form, a receipt from my final payment, or a certified letter receipt. What they can't seem to grasp is I have been dealing with this since October 2023 and if I had this I would've provided it to them months ago. The employee dropped the ball and did not have me sign anything nor did they provide me with anything. I trusted that they took care of this and that there was nothing further for me to do.

The personal trainers have NO discernible qualifications. The trainer they assigned (who was very nice) kept me doing lunges even though i said it hurt. Now i need a double knee replacement and my back is acting up because I couldn’t walk straight. With 20/20 hindsight as an overweight 60+ female the trainer really should have known better. I was on autopay and kept getting charged because you can only stop autopay in person - and I couldn’t walk that far for a month! They contacted me constantly to try another trainer and only stopped when i asked for the qualifications of the trainers. And really they only stopped when instead of telling them what qualifications i was looking for i sent a WSJ article listing accredited trainer training programs.