Blenders EyewearReviews of blenderseyewear.com

Absolutely no customer service , have emailed repeatedly no answer . Don't bother you will waste your money

HAVING FINALLY RECEIVED MY SUNGLASSES AFTER 2 MONTHS , THEY HAVE SENT THE WRONG GLASSES. I'VE SENT OVER TEN EMAILS REQUESTING THEY BE RETURNED AND ASKING FOR A FULL REFUND, NO ANSWER. AVOID LIKE THE PLAGUE. DO NOT BUY FROM THESES SCAM ARTISTS.

Customer service is none existent. Received wrong sunglasses, no responses by email and phone service hangs up on you.

email notifications for back in stock items. quick dispatch and delivery to the uk

Have not been delivered in two months highly disappointing and they will not answer any calls or reply Unhappy customer 😠😠

Placed an order, got charged immediately. Never received a confirmation email. Tried reaching out by chat, no solution. Tried calling - which leads you to a recorded messaged that basically says they are too busy to come to the phone. Then tried emailing. Received a response right away asking for the order number (which I included in my initial email) then never heard back again. As if they were annoyed with my question. I reached out again via email and never heard back again. They have a neverending presence on social media. They for sure have the money to pay a customer service team - but that clearly is not a priority to them. How are people supposed to know when they pay for something that they will actually receive a product if they never get a confirmation.

Every time I've ordered from this company I've been shipped the incorrect product, and they will not respond to any emails for 3-4 weeks. The phone line makes you listen to an incredibly long pre recorded message and then hangs up on you. The glasses themselves are great once you finally get them, but I refuse to continue to support a company that treats it's customers so poorly. One time they took so long to respond to me, that the glasses I tried to order were no longer in stock and couldn't be sent. I have an idea for them -- if they're experiencing such a high volume of requests that they can't get back to you for 3-4+ weeks after making a mistake, they should probably look into how they can stop shipping so much incorrect product which would have a direct effect on the amount of complaints you are receiving.

The Return Policy is a SCAM. Blenders is making it it impossible for me to return a pair of non-prescription sunglasses that were ordered on July 12 and delivered on July 17. It's July 31 and I have tried everything. I entered my order number and zip code in their Return screen. The system said my information was not recognized. I sent an email to Customer Support. The reply stated that my return was outside their 45 day window for a return (not true!). I sent another email. No response. I called "Customer Support." Was never connected to anyone and had no option to hold for next agent. Had to sit through a 2-minute recording saying how busy they are, telling me to use the chatbot on the website, then was told to call back again "to get back in the queue" and was disconnected. Tried using the "Chatbot" on the website. No help at all. TOTAL SCAM!! I will be contacting my credit card company to dispute the charge.