ADAM G.
Everyone take notes
I have been looking for just replacement logs for several months and came across some I really liked at Blazzing Fire. I know very little about what logs to buy but after I measured the old logs and firebox, I ordered what I thought would fit. The next day I received a call From Chris who wanted to make sure these logs would work for me. After a few minutes it was established that these would not work and he wanted me to send him the information on my fireplace so he could find some that match. I did this and the next day, he contacted me with with all the information I needed. Unfortunately the burner I had was discontinued several years ago so I had to buy a new burner and all. But with that being said, Chris worked hard to make sure I got what I needed instead of just sending me what I ordered. Not only did he go above and beyond, but the company is American and employ Veterans so its a win win all around. If I could give more stars I would, thank you for doing it right Blazzing Fire!!
Response from Blazzing FireNov 17, 2020
Dear Adam, Thank you so much for the wonderful endorsement. We are so glad that we were able to assist you with fireplace upgrade. We strive to meet/exceed expectations on every order and we are so glad we were able to do so for you. We are honored to have you as part of the Blazzing Fire family and are very humbled by your kind words. Best Regards, The Blazzing Fire Team




