BlazeXReviews of blazexlaser.com

Update: Following some initial concerns regarding the delivery and return process, I continued to communicate with BlazeX to find a suitable way forward. BlazeX engaged with me positively and professionally. Their team listened to my concerns, maintained communication and worked with me to find a solution that we could both accept. I appreciate the effort they made to resolve the matter and am pleased that we have reached a positive outcome. I think it is only fair that my review reflects BlazeX’s willingness to listen and put things right.

After a few delays the laser was finally dispatched and arrived within two days, customer services did reach out and acknowledged their failings in updates and have assured me that they are working hard to resolve these issues. As for the machine it really is a great wee piece of kit, perfect for me to learn on and is very well made and sturdy. I’m having a lot of fun learning to use it and it really does make some quality items with little or no burning.

Changing my review to 5 star. The team was very co-operative and responsive. Thankyou

Bought the M3 as a Christmas present for the wife last year to help with our little business which it has, only downside is the delivery time as it did take longer than expected but it arrived just in time.

Great engraver, love using it:)

This is my first laser set up was pretty easy. Still figuring it how . Customer service has been awesome. When I ask about my shipped and had problems with my order they got back with the next day and fixed the problem. I highly recommend this company.

The machine looks nice. I haven't had any problems so far. However, there are logistical issues and sometimes it was difficult to contact support. After some time, I managed to get through. Logistical delivery issues in many parts are problematic and sad. Some things need to be fixed. But I have contact information, and if I have a problem with something, I get it. I am waiting for a full check of the machine. the beginnings are promising. I don't feel like I wasted my money and I hope it will continue to be like this. Additionally, I am still waiting for the metal laser to appear so that I can have all the parts. I recommend it for starters. I also hope that whatever is lacking will be fixed quickly.

I received my BlazeX M3 Pro 10watt laser a while ago. It was packaged great so it arrived in perfect condition. Assembling the cover took a little longer than expected but in the end I got it to work. I tried using the machine with the app (works well) but ended up downloading the program to my laptop because it has more option. After several projects on different materials I can comfortably say I like it. It's fast and accurate. I do suggest watching the provided tutorials to make the learning easier. But once you know what to do it is a great machine.