BlazeXReviews of blazexlaser.com

I found Blazex as a company for buying products online amongst the best experiences I have ever had. There were no problems with delivery schedule, arrived within the timeframe, easy product to assemble and set up, lots of explanatory Videos available online, I have bought the roller accessory and the IR Module for Metal both of which were delivered on schedule. There was one slight issue in that the original bundle included the Camera Module which was not in the box, I contacted customer service and have to say was very impressed with the help given, they advised that the camera was out of stock but was due in, they have kept me informed every step of the way and have been brilliant. I can't praise them enough, brilliant experience.

I have just ordered this and I can not wait to dive right in. I had lots of questions and reached out. Their response time was immediate and professional all of my questions were answered and was provided with suggestions as well. I will write another review once I have it up and running.

Absolutely amazing service and customer services messaged them about a query I had and was answered within 24 hours. Also if anyone is thinking of getting a blazex m3 laser engraver do it there an amazing machine can not fault them at all.

Great product, and customer service excellent. When I emailed with queries they responded very quickly. Very happy

I am happy with the product. It's been fun to use and so happy to have made the purchase. I am not complete savvy and even I can use this with some help of chat gbt.

I love my BlazeX and the customer service support helped me very quickly when I had a question. I look forward to using my M3 for many craft shows in the future!

BlazeX customer support has been outstanding! They are very responsive and provide an immediate solution to issues. I can’t wait to get started using the BlazeX engraver/cutter. I would recommend anyone thinking of buying a laser machine, try BlazeX. Nina C

I did a fair amount of research before deciding to order the BlazeX M3 all inclusive package. Ordered a laser engraver off Amazon last year but returned it as it just didn’t appear quality and the assembly required an engineer. With the M3 order I not only got a nice discount offered but looked forward to an easy go out of the box. Admittedly I was very concerned when just the basic set up arrived without the additional accessories that were supposed to be included. Of course I immediately panicked and thought “oh crap, scammed”. Nope, not the case! I was able to easily contact customer support via email (I don’t have what’s app) and heard back within hours. It was explained the the items I was missing are back ordered but on the way and was given the estimated shipping dates. Soooo, all good. I grew up in the days when you ordered by mail, sent a check and waited a month or two to get an item. Yes, things are different now, but patience is a thing to work on for those who require instant delivery. With that said, in the process of learning the equipment. Very well manufactured and quality. Comprehensive manual is easy to follow even for this old lady. I feel pretty confident in Blaze X and look forward to creating with my new laser.