blaux.comReviews of blaux.com

well as you can see by all the reviews it is a similar story. 6 weeks ago i purchased 4 heaters, and immediately realised they were no where near what was discribed. So i immediatly tried to contact them. Infacr for the last 6 weeks, hours and hours, email after email. In the end i managed to get info from them to send the heaters back, which i did and paid for. They did not even accept the package and did not even open it. And in the end was returned. What is more ironic it that they have responded to these Trustpilot reviews giving the impression that they really care. I wonder how many here that was asked to contact them got their refund, I very much doubt anyone did. At one point and once only they replied to my email and told me that had refunded the money. But no Money was recieved. Please people save yourself time and energy and money, do not buy anything from this company. It has been the worst i have ever experienced. And CER Consumer Expert Review should be ashamed at putting this product in the top ten and making it the top item.

I ordered the compact heater after reading great reviews on a different website (another scam) it stated in the description it was also an air purifier and there was a temperature control. Nope! There’s not on both counts! When I ordered it I received no confirmation email, no delivery confirmation, even after mailing them three times I got no reply! I eventually contacted PayPal as I paid through PayPal, they opened a dispute, lo and behold the heater arrived two days later! It’s utter rubbish! Spent way more than I normally would, thinking I was getting quality! Steer clear!

Items not fit for purpose. Cannot get any response to return for refund.

I paid £60 including delivery for a room heater, I could blow more heat from my mouth, unfortunately my husband threw the box out so I need a resolution please!

Ordered two space heaters based on the advertisement- paid heaters arrived- they are not fit for purpose and would struggle to heat a cupboard let alone a room Now can’t get any response regarding a return and refund. DO NOT BUY

Ordered two room heaters which are not fit for purpose, you need to sit right up to the heater to feel any warmth. Trying to contact the company to return them is almost impossible. Do not be tempted to buy these heaters they are useless

My big issue with this company is the total lack of customer service. I have tried to get in contact with them for 2 months to resolve an issue and return an item. I've tried direct emails as well as trying to contact via their website. All I get is a response that tells me that someone will be in touch; never happens. I've tried going through PayPal and the Better Business Bureau to no effect. These people know that they don't have to do anything, they can continue to ignore customers and there is nothing that can be done. It's really too bad that companies like this can stay in business. I wish I could select "0" stars instead of 1.

Further to my earlier review saying this company is a scam, you can actually follow the paper trail back to a Company called Global Performance Commerce whose UK vase is In Haywood. If you follow the US reviews for this company, all they do is repackage cheap Chinese products and market them through an anonymous review website. US customers have also all labelled the company a scam. Some of the reviews have even been written by ex employees. The Fraud Squad need to investigate this operation in the UK. They gave offered me a discount of 30% on the heaters but it never turned up.