blaux.comReviews of blaux.com

I ordered four (4) of the wearable fans (that go around your neck) hoping that they would provide some cooling relief. I live in the desert southwest where temperatures are over 115*F for several months in a row. This year, it has been that hot, longer than normal. I made several attempts to place an order, but received nothing but error messages. I eventually gave up. About two weeks later, when looking at my banking statement, I noticed a charge from this company...on the day I tried to make the purchase. WHAT? I never received a confirmation email, an order number, a tracking number...anything. I decided to wait a few weeks to see if the product would arrive so that I would have an order number so that I could start an immediate return. Weeks later, a package arrived and when I opened it, there was no paperwork inside. *facepalm* I emailed customer service stating that I wanted a FULL refund and an RMA since the order never went through on my end, yet I was charged anyway, without notification. I was offered a 20% discount, which I declined and politely asked for a refund again. Another person responded with the same offer of a 20% discount but stated that if I wanted a refund, I would have to send the fans back (which I kept offering to do the whole time, as it is the right thing to do!) AT MY OWN EXPENSE. Um, why should **I** have to pay to return something that technically was never ordered? Afterwards, I was reading their website and it says that if you are unsatisfied with a product they will *replace* it...nothing about a refund. Interesting. I called my bank to dispute the charges, but since the company is requesting the items to be returned, the only way I can dispute is if my refund is not issued. I will be heading to UPS in a little bit to send these back and see how much this will cost me (I tried to get an estimate online, we will see if it is close). Hopefully this company will issue a refund; after reading the comments, I am not too hopeful. I regret ever trying to make a purchase in the first place and do not know how I missed this website when doing research beforehand. PLEASE LEARN FROM OUR EXPERIENCES!!!!

Piece of garbage. Ripoff. Liars. Criminals Should be in prison. Oh, made in China! What a surprise.

This is the worst piece of s**t product I have ever bought. Don't waste your hard earned money. Plus, took 2 1/2 months to get here and it's not even the one I bought! Big scam. I should have went to their site first. Shame on you people!

DO NOT PURCHASE ANYTHING from this company. They are scammers. We ordered the Blast Auxillary in June. It took exactly 3 months to get it and when we received it today I tried to activate the warranty and it said page not found. So I did a live chat with One of their “agents” and she told me that ironically enough… They just received an update that those are no longer made and the warranty can’t be activated. HERE IS THE BEST PART…… for $9.99 I can however, purchase a lifetime warranty. I informed her that she wasn’t getting another dime from us and that if I could prevent one person from falling for this… I’ll sleep better. My husband is new to the Internet and pop-up ads where they offer this and I hope this is a wake up call for him. Seriously though, buyer beware… Don’t purchase from this company

Firstly, there is NO SUCH ITEM CALLED “Blaux” which given the company’s chatter....German technology and not even accompanied with the “Blaux” name a fixed to the fake fan that FINALLY arrived. Secondly, your money is transferred into some BLACK HOLE never to be seen again as this “company” has NO CUSTOMER SERVICE PERSONNEL to answer questions nor provide assistance for all the returns that are sure to come. I thank goodness for my protective card company that promptly REFUNDED me and said “keep the junk as they don’t respond to us either”. The refund came when I emailed them the ads with the bogus claims, bogus name along with pictures of the “funny” salmon-pink colored box that (finally!) arrived but that in no way resembled the German made, hi-tech, high priced a.c. these hucksters had pictured. Save your money and much frustration folks! As the little piece of junk actually suffered a MELTDOWN!!!! Who needs that!?!

Worthless!! No better than a fan. Save your money.

Hi guys, Similar product is advertised & sold under few different brand names, like CoolAir etc. Wouldn't be surprised if sold by the same marketing company. Its definitely not an a/c or cooling device by any means. It's a simple desk fan but doesn't cool even from 1 feet away. It's a cheaply made, small plastic box made from sub-standard components and poorly assembled. You need to add cold water& ice to make it work in principal. I bought 2 units, those were leaking water in my kitchen from day ONE. there were also issues w/ USB connector which was faulty & broke after 15 minutes of use. I realised, like many of you, that product has absolutley no relevance to the ads. You get the picture. Tried unsuccessfully to reach their support, only e-mail available,waste of time. My advise to you- don't purchase, save your money!! If you decide to order anyways suggest you *pay with PayPal*- they acted swiftly & after checking my inquiry refunded me the whole amount. Great service PayPal!! Highly disappointed, I don't know if that's an intentional scam or just bad luck. Save your money

Blaux is a low life scam. Their product is not worth the money. It is a lie just to make a dollar. God's word warns the world of all these people and companies doing people wrong and in doing so, deceiving the people so they can make a dollar. May God have mercy on you and everyone like you.