blaux.comReviews of blaux.com

This is a scam company. The wearable AC products do not work and are very noisy. The company does not respond to queries. Really bad customer service. I also think that they have put lots of fake review sites online to mislead people. Very, very expensive for what are essentially two small fans.

What I’m writing now is a response to Blaux review below. I have given you my email my daughters email THE ORDER number the INVOICE number FOUR times through the 10 different emails that have been exchanged and my only response FROM YOU is the exact one that you posted below my review. You people should not be in business. And I’m contacting the Better Business Bureau immediately! My daughter bought me a Blaux for Christmas. I could never get the base/well unscrewed to fill with water from the unit. Many strong people tried. Blaux was emailed 10 times between my daughter and I. The only response was an email stating we haven't heard from you therefore we are closing your ticket. This is truly a scam. There is no support team just an automatic email with every request you make. I'm calling the better business bureau as soon as finish this review.

BUYER BEWARE!!! this company has zero customer service or way to reach a real person. I received the totally wrong item and have completed their online email form twice within the last week to get the item I actually ordered. No response. I messaged them on Facebook. No response. The phone number listed here just tells you to go to their website no matter what option you press. Horrible experience. Ordered a $60 item and got a pair of shoe insoles that aren't even on their website.

I ordered five wearable fans in July 2021. I received them in July and immediately tried one, but it WAS NOT FUNCTIONING. I tried ANOTHER fan, and it worked for about two hours. The second fan wouldn't recharge. I called BLAUX twice, and they offered to replace one fan. I declined citing a 40% Failure Rate of a brand new item out-of-the-box. I allowed two months because I allowed for time for delivery to and response from of the company. NO RESPONSE FROM BLAUX. I am out of almost $400 for returning 5 WEARABLE PERSONAL FANS.

I purchased this on May 22nd of this year and as of today never even received the product. I have not been able to reach the company to find out why it was never delivered!!! SCAM!!!!

My main complaint about this product is it gives the impression that it will work like an air condition. IT IS NOT THE CASE. Its effect is just the same as that of a desktop electric fan, plus the added bother of adding water to make it produce its so-called "arctic air". It is not arctic ice-cold air; it is just misty air coming out due to the water being blown from behind by a built-in electric fan. It does add moisture to the air but definitely not "cold arctic air" which a real air condition makes. THIS PRODUCT IS NOT RECOMMENDED. One is better off with a real desktop electric fan. I would say it qualifies as a scam because it is overpriced.

Don't waste your money. Received the unit but it didn't work. I went online on the chat since I couldn't find any phone number for customer service. In the caht first they offered me a 20% discount then 30% discount for a borken unit. I agrued with the customer service or 30 Min to get return instructions. At the end he said that they would be emailed to me. I never received the email and meanwhile the 60 days are over. So now I'm out of the money and have a unit that doesn't work. Total rip off.

This portable AC product should be banned from the market. It was not functional 6 inches away from your face and the ice pack lasted all of 15 minutes. The company will not stand behind the product. Calls and emails go unanswered. You're forced to deal with your credit card company and at that point blaux can officially have nothing to do with you. The Better Business Bureau should look into this company and product