CER
good prices, but shady fees
Sure, the prices are undeniable great. The part I'm upset about is how there's "free shipping" on orders over $99. Well, they get you by breaking your orders into multiple groups that total less then $99 and charge you for shipping for each order. I just had an order with three items that were grouped into the same order. I went back to add another item and then one of my previous items (that were included in my last group) magically moved to another separate order causing me to pay two shipping fees. Definitely a bummer going in and expecting one thing and having another shady thing happen.
Response from blankstyle.comFeb 5, 2021
Hi there and thank you for taking the time to leave us some feedback! We are fully transparent about our free shipping policy and I believe you have mis-understood the policy surrounding free shipping. I am happy to clarify the free shipping policy for you. Free shipping is offered on SHIPMENTS that reach $99, not by ORDER as you have erroneously stated to be the case. Free shipping on shipments that reach $99 is boldly stated in green text at the header of every Blankstyle page you reach, this includes the shopping cart page and has always been displayed as such. The Free Shipping Policy can also be found on our policies page here for your review: https://www.blankstyle.com/policies#freeship Because we ship from over 20 warehouses across the USA to provide the widest selection of blank apparel to our customers, sometimes depending on the order composition, the order may need to split ship. These shipments are displayed within the shopping cart prior to checking out. However it is always our goal to consolidate into as few shipments as possible and ship from the closest warehouses to our customers for a speedy delivery. If you should ever run into a question on whether or not items can ship together you may always reach out to us via phone at (866) 792-5265 or by instant chat accessed directly from our home page www.blankstyle.com during our normal business hours 8am-5pm PST and we would be happy to take a look at the order for you and advise further. Thank you again! -Team Blankstyle