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blankstyle.com (blankstyle.com) has 144 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Website
blankstyle.com
Category
Clothing & Underwear
Location
Irvine, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 42% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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I had a horrible experience. I ordered a hoodie and sweatpants, the hoodie came but I never received my sweatpants. They said the other part of the order had to be shipped from somewhere else and I never received my order. This was first and last time using this company.
Response from blankstyle.comMar 9, 2026
Hi Shawn,
We take feedback like this very seriously and want to make sure any issues are resolved quickly. Unfortunately, we were unable to locate an order under the name Shawn from around the time you made this review.
If you experienced a missing item or any problem with an order, we’d be more than happy to review it and assist. Please send the order number or additional details to [email protected] and I will personally look into it for you.
Thank you, and we look forward to assisting you!
DS
Deanna S.
If your missing items they make it impossible to get them
I ordered 3 hoodies from here. Shipping was fast but once I opened the small bag I had gotten I realized I didn't receive 2 of the hoodies. I only received one. The packing slip stated 2 green and 1 gray hoodie but I only received 1 green hoodie. The packing slip also included another company that had ordered tshirts and long sleeve shirts.
I immediately called to report the missing items and the representative I spoke with said they would send replacements out and I would receive them in 5-7 business days.
I received a email a few days later stating I needed to send picture of the packaging, packing slip, and item. I had already thrown out the packaging and I used the hoodie to complete a order for a customer.
I explained this to them and they replied saying the packing slip shows all items were delivered on 9/29 in one package and left by my front door.
So now I am simply trying to get the replacements or my money back. 52.00 for 1 hoodie makes me incredibly angry considering I am trying to run a small business...
Response from blankstyle.comOct 24, 2022
We are sorry for the lousy experience, we strive to get every order right and have systems in place to do just that. Unfortunately and very occasionally there are errors made in picking. When this happens our goal is to get this corrected expeditiously and at no additional cost. Sometimes we may request some information such as the packing list so as to determine exactly what was missing and what was shipped. This is done in an effort to make sure that the replacements are accurately shipped and we don't further complicate the already unfortunate situation. Ultimately in this case we did ship replacements and the customer did receive those replacements the next day. Unfortunately this review had already been published and understandably we were unable to reach our busy customer for comment.
JA
James A.
Misleading advertising on shipping
Their website had one of those cute little countdown timers- order within the next 7 hours and 3 minutes and get it by Wednesday.
I placed the order for an event on Friday, so perfect!
But on Tuesday I realized I haven’t received an update: “your order has shipped” email.
So I used their CS chat and the rep said “don’t worry it’s slated to ship today and should arrive tomorrow”
It’s now Thursday and still no email I talked to two different representatives from the company and had the response: the disclaimer says that was just an estimate and it’s our shippers fault... but the item wasn’t sent to the shipper yet. And it was a third party sellers fault.
When I reminded them that it was their website that had the countdown, their business partner that was the third party seller and their selection is shipping company that they blamed (for not delivering a package the day before they even received it). When I voiced my frustration that their estimate was off by literally double the response I received was (direct quote) “who cares of its a good estimate or a bad estimate? We’re arguing semantics.”
Thanks Robert
“WHO CARES IF THE ESTIMATE IS GOOD OR BAD”
^ that’s a pretty crappy way to do business. And, for the record, the estimate was bad. By more than double so far.
Response from blankstyle.comFeb 12, 2021
All dates displayed in the shopping cart at checkout are displayed as "estimated" and it displays that the are estimated dates a number of times as we are fully transparent about delivery dates being estimated. Due to the global pandemic, while we certainly wish we could guarantee delivery dates, in this current world climate, delivery dates is something that we cannot guarantee, nor does Blankstyle claim or display a guaranteed delivery date because we understand this is not a realistic expectation.
In addition to our shopping cart displaying the dates as estimated, we also have a large disclaimer banner at the top of the shopping cart, prior to checking out, that states the following:
"Due to shipping and processing delays as a result of the recent global health event, delivery times may be extended from those you see estimated in the shopping cart. Delivery estimates are based on transit times carriers provide us with and are not currently taking into account holiday delays or delays related to Covid-19. Please anticipate a delay in delivery we are very sorry for the inconvenience and will continue to work hard in getting orders out as fast as we are possibly able to"
At Blankstyle our goal is to ship orders as soon as possible. This customer placed an order on 2/7 that shipped to the customer on the east coast from our California warehouse. The customer received the package within 5 days of placing the order. We feel this is a reasonable amount of time for delivery, providing it shipped from coast to coast during a time of a global pandemic.
We are always happy to take in and consider a customer's deadline should they have an important date they are trying to meet. Once we are made aware of an important date or deadline, we will try and find a way to make it work if possible, however we were not made aware of any deadlines prior to this order being placed, or within the order comments when the customer checked out.
When the customer chatted in to share his frustration, we definitely were open to helping him and the order was escalated to management. Management reached out via phone call on the same day and offered this customer further assistance. We have yet to hear back from this customer but are still willing and would be happy to assist further.
AN
Angela
MISSING 10 SHIRTS
I SHOULD HAVE COUNTED MY ORDER AS SOON AS RECEIVED. UNFORTUNATE I DID NOT, AND JUST FOUND OUT IM MISSING 10 SHIRTS. WAS CHARGED FOR 770 BUT ONLY GOT 760 - MY ONLY ADVICE TO YOU IS: ""COUNT YOUR ORDER ASAP TO AVOID ANY MISSING ITEMS""
Response from blankstyle.comJan 21, 2021
Hello Angela!
Thank you for taking the time to bring this to our attention! In the unfortunate event you happed to be missing items from any order, please do get in touch with us so that we may have this resolved for you ASAP. We have specific channels and team members here to assist when it comes to Missing items, Defective items as well as Returns. We are avail Mon-Fri 8am-5pm PST via Instant Chat accessed from the top of our homepage as well as by phone at (866) 792-5265
I will send you a private message here so that I can get some more details on your order so that we can have this resolved for you ASAP. Thank you Angela~!
DG
Derrick G.
Blankstyle goes back on their word. DONT SHOP THERE
First they sent me the wrong shirts. Then when I called and talked to (sales lady) she set up the return number and said she would not charge me for the restocking fee. I then paid 10.50 to return the shirts. Then they only credited my card 16. 93 for my original order. Original shipping was 12.50. I called to complain and left a message. (sales lady) called back and said that they don't return shipping which I understand, but then she said restocking fee blah blah blah. Then get this she said that a 5% discount coupon I used in the original purchase would also be deducted from my refund. WHAAAAT?? Your now punishing me for a courtesy that you offered me in the first place???
I had to call my credit card company to reverse the charge and when I told them about the Coupon theft they gave me back the shipping too
DO not deal with this place or ( the sales lady ).
Response from blankstyle.comJul 2, 2020
After reviewing this order, it was shipped correctly and completely. A return request was submitted by Derrick and as a courtesy, we waived all restocking fees and refunded everything except for the outbound shipping cost. Derrick received 5% off his order as a coupon discount, so when that order was returned and the order balance went to zero, 5% of zero is zero and the coupon disappeared. We in no way punished or charged Derrick for using a coupon. Derrick called in and was frustrated over the outcome of his return, so as a customer courtesy we elected to refund his initial outbound shipping and his cost of shipping to return the merchandise. At the time Derrick stated this had resolved his concern. We are sorry to see here that he was not fully satisfied.
FS
Franke S.
didn’t honor web pricing
I made a purchase and hours after check out I was emailed saying there was a glitch and the price of my items were wrong, they asked me to pay double what I had just paid or they’ll cancel my order. I asked them to honor the price on the website and they lied and said it was priced right but glitched at checkout, I wouldn’t have bought 3 of the same shirt for $22 each, I only wanted 3 because of the $10 price. Bad company policy
MB
Mark B.
Never purchase from this business
Never purchase from this business. I placed an order with printing. They changed how the pictures were printed and refused to do a reprint. I couldn't use the shirts are the changed prints looked ridiculous. Hundreds of dollars wasted! Look else where and save yourself the drama.
EH
Erin H.
Horrible shipping times/costs
Horrible shipping times/costs, horrible customer service, horrible company!
I put in an order with Blankstyle.com for an order of 100 shirts for a company event. The event was Dec 8th 2018, I put the order in on Nov 19th 2018 - almost 3 weeks before the event. Before I placed the order I checked with their customer service team to make sure they would be able to meet my deadline and they reassured me 3 times that meeting my deadline was no problem.
The day before my event rolls around and still no sign of the shirts. The tracking number I received from Blankstyle said the shirts were going to arrive 2 DAYS AFTER the event. I frantically called and emailed the customer service team (Robert) in an attempt to figure out what was going on. It turns out they just did not ship the shirts in time and made it very clear that they did not care to help me in any way.
After not even receiving my items on time, Blankstyle.com did not offer any sort of options for recouping any of the money I spent on shirts that they DID NOT DELIVER on time for my event.
If you are thinking of making an order from Blankstyle, DON'T. Their shipping charges are ridiculously high and products were not even soft as advertised. ZERO STARS for Blankstyle.com.
Response from blankstyle.comJul 2, 2020
We were made aware of Erins in-hand date. The garments Erin ordered had to be shipped in from three east coast warehouse to our print facility on the west coast. We let Erin know we would do our best to make her date but that the date was not guaranteed due to potential delays outside our control and she agreed to proceed. We also let her know that because this was a custom decorated order we would not be able to offer a refund if the date was missed. We did everything we could to make that date. Ultimately we shipped on time and UPS was delayed in transit. As soon as we found out the order was not going to make it on time we contacted Erin and offered to reprint for free on similar garments we had on hand and ship overnight Saturday delivery to make the event. Erin declined then contacted us requesting a refund. We explained the policy that had previously been agreed to and offered a customer satisfaction discount. Unfortunately, there was nothing we were able to do to help resolve the fact that Erin didn't get her shirts on time. We have since adjusted our procedure to allow for more clarity accuracy, speed, and margin for error. Our goal is to satisfy all customers and when we cant adjust so we can!