BlankaReviews of blankabrand.com

4.8158 reviews
IT & Communication
4653 Nall Rd, Dallas, Texas

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Blanka

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About Blanka

Start your makeup, skincare, hair care, or wellness line in less than 5 minutes! Everything you need to launch your personalized, vegan, private label cosmetics or wellness brand easily, gathered in one platform. Choose from hundreds of North American-made beauty products including lipstick, skincare, mascara, lip gloss, blush, eyeshadow, eyelashes, men's skincare, accessories, hair care, wellness products and more! Customize these products with zero minimum order quantities—zero risk, and commitment. Focus on sales and marketing, while Blanka handles all fulfillment and dropshipping on your behalf. With priority chat and email support, you'll receive instant assistance as you build your brand. Plus, you can sample products before you start selling them.

Blanka (blankabrand.com) has 158 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.

Also known as: blankabrand.com
Website: blankabrand.com
Category: IT & Communication
Location: Dallas, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 96% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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About Blanka

Blanka (blankabrand.com) has 158 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.

Also known as: blankabrand.com
Website: blankabrand.com
Category: IT & Communication
Location: Dallas, Texas
Listed on Five Star Index: 2026

Carlos M.

Dec 5, 2025

DONT EXPECR YOUR ORDERS TO BE DESPATCHED ANYTIME SOON - SCAM SERVICE

They just keep your orders, They don't like to despatch I have had my orders stuck in "Processing" since the 20th of November. Blanka seem not to care at all it's still there (Time of writing this is thr 05th December). I have messaged I get someone called Andie who's is off no use what's so ever (Seems like he doesn't really care) just keeps fobbing you off with generic answers. Apparently there processing time is 5-9 Business days which incredibly long, if you don't believe me check there processing times BTW that does not include shipping time which is another 3-5 Business days. Your customers potentially will have to wait over 9 Business days to receive tracking info and over 2 weeks to receive their orders (That's fine if your products are coming in from China - even if it coming from China it won't take this long) Personally I don't think they are usa and Canada based like they say. Overall for $74 it's a horrible experience, there are other platforms like jubilee that will be much better. If you signing up for blanka ask them "How long will it take my customers to get their orders?" (WONT BE ANYTIME SOON). Also make sure they have products in stock because after waiting the 9 Business days (Which is around 12 days) they came back to me to tell me the product is out of stock (you couldn't make this up). Honestly one of the worst services I have ever used, never felt so uneasy in my life. For $74 it's really not worth it. 5-9 days processing time is ridiculous ( customers should have their products by then) Awful customer service and production team. BEFORE YOU SIGN UP CHECK PROCESSING TIME - THEY WILL MAKE YOU WAIT 9 BUSINESS DAYS BEFORE ACKNOWLEDGING YOUR ORDER!!!! HOPEFULLY MY ORDERS PLACED THE 20TH NOVEMBER CAN BE DESPATCHED BEFORE THE END OF THE YEAR. DISGUSTING SERVICE.

Response from BlankaJan 23, 2026

Thank you for your feedback, we’re very sorry for the delay with your order and truly appreciate your patience. Generally, our shipping process runs smoothly, but the holiday rush, higher order volumes, and our recent warehouse move to the U.S. caused temporary delays. We value your business and hope to have the opportunity to provide you with a seamless experience moving forward. If you’re still having any order issues, please don’t hesitate to contact us at [email protected]. We’ll also be following up with you directly to make sure everything is resolved smoothly. - BLANKA Team

Blanka reviews

158 approved reviews, newest moderated first

Sam K A.
Dec 10, 2025
The worst customer service I placed an…
The worst customer service I placed an order over 20 days and nothing till now and the worst part is not even a big order I got order from overseas and it’s doesn’t even took more than 5 days to ship and finally I forgot that I pay 149$ for VIP but I see how’s VIP works and even when i contact the support they answered you after 2 days what a shame,really disappointed and I’m gonna cancel my subscription
Response from BlankaJan 23, 2026
We’re truly sorry for the frustration and disappointment you’ve experienced. We completely understand how upsetting it can be to wait longer than expected for your order, especially as a VIP member. Generally, our shipping process runs smoothly, but temporary factors—including the holiday rush, increased order volumes, and our recent warehouse transition to the U.S.—contributed to the delay. If you’re still experiencing any order issues, please reach out to us directly at [email protected]. We’ll follow up personally to ensure everything is resolved promptly. Your feedback is important, and we’re taking steps to prevent this from happening in the future. - BLANKA Team
Carlos M.
Dec 5, 2025
DONT EXPECR YOUR ORDERS TO BE DESPATCHED ANYTIME SOON - SCAM SERVICE
They just keep your orders, They don't like to despatch I have had my orders stuck in "Processing" since the 20th of November. Blanka seem not to care at all it's still there (Time of writing this is thr 05th December). I have messaged I get someone called Andie who's is off no use what's so ever (Seems like he doesn't really care) just keeps fobbing you off with generic answers. Apparently there processing time is 5-9 Business days which incredibly long, if you don't believe me check there processing times BTW that does not include shipping time which is another 3-5 Business days. Your customers potentially will have to wait over 9 Business days to receive tracking info and over 2 weeks to receive their orders (That's fine if your products are coming in from China - even if it coming from China it won't take this long) Personally I don't think they are usa and Canada based like they say. Overall for $74 it's a horrible experience, there are other platforms like jubilee that will be much better. If you signing up for blanka ask them "How long will it take my customers to get their orders?" (WONT BE ANYTIME SOON). Also make sure they have products in stock because after waiting the 9 Business days (Which is around 12 days) they came back to me to tell me the product is out of stock (you couldn't make this up). Honestly one of the worst services I have ever used, never felt so uneasy in my life. For $74 it's really not worth it. 5-9 days processing time is ridiculous ( customers should have their products by then) Awful customer service and production team. BEFORE YOU SIGN UP CHECK PROCESSING TIME - THEY WILL MAKE YOU WAIT 9 BUSINESS DAYS BEFORE ACKNOWLEDGING YOUR ORDER!!!! HOPEFULLY MY ORDERS PLACED THE 20TH NOVEMBER CAN BE DESPATCHED BEFORE THE END OF THE YEAR. DISGUSTING SERVICE.
Response from BlankaJan 23, 2026
Thank you for your feedback, we’re very sorry for the delay with your order and truly appreciate your patience. Generally, our shipping process runs smoothly, but the holiday rush, higher order volumes, and our recent warehouse move to the U.S. caused temporary delays. We value your business and hope to have the opportunity to provide you with a seamless experience moving forward. If you’re still having any order issues, please don’t hesitate to contact us at [email protected]. We’ll also be following up with you directly to make sure everything is resolved smoothly. - BLANKA Team
Rob W.
Dec 3, 2025
They are very prompt
They are very prompt, and Andie is great, so this is the professional way to do business worldwide. I plan on making millions with them.
Response from BlankaJan 23, 2026
Thank you so much for your wonderful feedback! We’re elated to hear that Andie provided excellent support and that you had such a positive experience with us. We’re excited to be part of your journey and look forward to supporting your continued success! - BLANKA Team
Shannon S.
Dec 2, 2025
Fixing My Logo
The Person who help me Was Andie and this person was so patient and helped me with every bit of my problem. Thank u so much
Response from BlankaJan 23, 2026
Thank you so much for your kind feedback! We’re delighted to hear that Andie was able to assist you and provide such patient and thorough support. We’ll be sure to share your kind words with him. We truly appreciate you taking the time to leave this review! - BLANKA Team
Fehia T.
Nov 20, 2025
So attentive to details and always…
So attentive to details and always ready to help! Great team! Thank you Andie for being so helpful!
Response from BlankaJan 23, 2026
Thank you so much for your kind words! We’re so happy that you’re enjoying Blanka and had a great experience with our team. We’ll be sure to pass along your compliments to Andy — he’ll really appreciate it. We’re excited to continue supporting your brand journey! - BLANKA Team
Joshua L.
Nov 19, 2025
Rochelle is always a great help
Rochelle is always a great help, as well as the rest of the staff is helpful as well.
Response from BlankaJan 23, 2026
Thank you so much for your kind words! We’re thrilled that you’re enjoying Blanka and had a great experience with our team. We’ll be sure to share this with Rochelle— she’ll really appreciate it. We’re excited to continue supporting your brand journey! - BLANKA Team
jason
Nov 18, 2025
Rochelle was very helpful with helping…
Rochelle was very helpful with helping me find a solution to my problem
Response from BlankaJan 23, 2026
Thank you for the wonderful review! We’re so glad Rochelle could help, and we truly appreciate your kind words. Wishing you all the best on your journey! - BLANKA Team
Ariel K.
Nov 12, 2025
Andie and the CEO were extremely…
Andie and the CEO were extremely supportive and helpful! Andie was so kind, patient, answered all of my questions thoroughly and with grace. Thank you for being so kind and caring Andie. Thank you team, God bless y’all!
Response from BlankaJan 23, 2026
Thank you so much for your kind words! We’re thrilled that Andie and Kaylee were able to provide the support you needed. Our team takes pride in helping our customers every step of the way, and it’s wonderful to hear your experience was so positive. God bless, and we’re excited to continue supporting your journey! - BLANKA Team

BlankaReviews of blankabrand.com

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