BlackstoneReviews of blackstone.com

Blackstone's reputation is apparently built on lies. I was asked to leave a review. I gave my honest experience, and they didn't like it, so they told me they weren't going to publish it! Below, I have copy and pasted my actual review, as well as the response I received. I hope this helps people: MY REVIEW: Customer service leaves a LOT to be desired... I have no idea why I was asked to leave a review, but ok...I purchased the griddle from Blackstone, and I was sent an email telling me it was out of stock so my order was cancelled. There was no choice in the matter for me. I sent a reply asking if they could recommend something similar, because I still wanted a Blackstone griddle. I didn't want a refund. I wanted an alternative. I received a reply with a recommendation for another model, and was told to check with local retailers to see if they have it, and just buy it from them. I was surprised by the subpar customer service, but again...this was Blackstone's choice; not mine. It was very frustrating and extremely inconvenient. If the customer service I experienced was any indication, then I would not recommend buying a Blackstone product. BLACKSTONE'S RESPONSE: Josh, Our staff has read your review and values your contribution even though it did not meet all our website guidelines. Thanks for sharing, and we hope to publish next time!

When we discovered that Blackstone had taken over Bourne Leisure we were hopeful the new broom would sweep up the dross that had accumulated prior to and since we were mis-sold a caravan in 2013. Sadly our optimism has been shattered by what we have discovered about this company, the “financialization of housing” and how it has been widely reported to operate worldwide. What is worse for us is that this organisation has, by default, acquired a Charging Order on our home which, of course, we are not happy about. It was bad enough when Bourne Leisure obtained the charge in December 2018, but with this investment group running the show things are much more dire. With this in mind on 12 October we emailed Stephen Schwarzman, Blackstone’s GEO, the following:- ‘When Blackstone acquired Bourne Leisure Limited it also inherited a charge on our home that we take great exception to as it was obtained by false and inaccurate statements being submitted to a court based on intrinsically flawed testimonies and barristers’ inaccurate skeleton arguments. As a result of this charging order we have been victimised twice – once when we were sold a caravan by Bourne Leisure worth less than we originally thought it was valued at, and then with the imposition of this vexatious and ill-conceived Charging Order. In the circumstances please advise as to what legal ground Blackstone continues with this imposition in view of the fact that Bourne Leisure no longer inflates caravan sales on hire purchase by the inclusion of site fees and other one-off first year charges and running costs - the very things we were charged and which we have persistently complained about for several years… We trust you will extend to us the courtesy of some form of response from Blackstone concerning this matter in the very near future.’ As we see it, Blackstone now has an opportunity to remedy perceived past wrongs – and we do not just mean in the way Bourne Leisure mis-sold its holiday home to us – and assure us that reported harmful policies will be rooted out of its modus operandi going forward. We are very troubled by what appeared in a seven page letter from the United Nations to Mr Schwarzman, dated 22 March 2019, which included the following:- ‘We would like you to be aware of our principle concerns with respect to Blackstone’s engagement in residential real estate, from the perspective of human rights… ‘… Blackstone is using its significant resources and political leverage to undermine domestic laws and policies that would … improve access to adequate housing consistent with international human rights law… ‘Blackstone’s and its subsidiaries’ business model is pushing low-income, and increasingly middle-income people from their homes. Blackstone’s practices … have abruptly increased the rental payments … making them unaffordable for millions of the existing residents, decreased the availability and affordability of social housing, and has undertook aggressive evictions to protect rental income streams to satisfy investors … ‘… we draw your attention … that a number of your policies and measures are inconsistent with international human rights law and norms… ‘Business entities also have direct human rights responsibilities to respect and facilitate rights, including the right to housing. This means Blackstone should refrain from taking any action that will cause harm to tenants as well as taking positive steps to ensure the realization of the rights to housing…’ Blackstone was not pleased with this letter and disputed its assertions entirely in a three page response as The Guardian reported 26 March 2019 in an article headed “UN accuses Blackstone Group of contributing to global housing crisis”:- ‘Blackstone disputed these claims … the UN report contained “numerous false claims, significant factual errors and inaccurate conclusions”. And the company was “surprised and disappointed” that the UN would “send a communication without verifying your assertions and providing appropriate context.’ The article went on:- ‘Blackstone has … acquired hundreds of thousands of homes in the US, Europe, Asia and Latin America … making it one of the largest and most powerful global players in the housing investment sector.’ Having been victims of large companies denying the truth it is not hard to think that perhaps the UN report is likely to be more reliable than Blackstone’s denials. Whatever the truth, it is clear from the amount of negative reports online that Blackstone’s name is not entirely free from those flinging mud at it. This said, however, it is not too late to change direction and become recognised and respected for doing some real good in the world. It is much better to be honoured by the UN and the public rather than be slated by them!