Blackride.comReviews of blackride.com

We had Roberto transport us from FLL to Disney Cruise port. He was on time both ways, great communication and safe driving. Highly recommend. We had 12 total three kids requiring car seats.

Let me start off by saying, if you are looking for a very well and reliable transportation service please Utilize this company!! My family and I was very very very pleased with the services. We had booked for 3 different shuttle services this past week( the airport to the hotel, the hotel to the cruise port, and then the cruise port back to the airport) and each trip they were on time, and actually before time😊😊I highly recommend this company and would most definitely use them again.. Thanks again for your service

absolutely excellent. This company and it drivers went out of their way to meet our needs. They strive to make your experience, not only efficient but comfortable and pleasant.. plus they have some great people driving for them and we really enjoyed talking with them during our journey. The prices were surprisingly good compared to others in South Florida and the service and vehicles excel what we’ve had with other companies.

We were met be our driver Edward promptly. He was extremely professional, well presented and considerate (with a request for a quick store stop) and got us to the cruise terminal in good time. We would thoroughly recommend this company and in particular, Edward.

We have used Black Ride for several years. Always dependable and on time. The drivers are professional and courteous. It is always a pleasure chatting with them. Communication for me is via email and they always respond promptly. Even when I need to make a time change. Highly recommend this company for your travel needs.

This is the only service we use when traveling to Florida for cruise and airport transfers. I have used them several times and each time the experience is above and beyond what I expected. Drivers are incredible, nice, communicate well and great drivers. Highly recommended. 1/12/25

What a great experience we had today with the Blackride service from the Miami Seaport. Our driver Oscar was there to pick us up in no time even though traffic was insane. The Suburban was spotless and his choice of jazz was perfect.

We booked BlackRide for shuttle service from the Fort Lauderdale cruise terminal to Miami Airport, paying extra for what we expected to be a reliable, stress-free experience. What we got was chaos, mismanagement, and outright dishonesty. Our pickup was scheduled for 9:30 AM. After disembarking, we received no communication from the driver. Calling the office, we were told the driver was “running late due to traffic” and would arrive at 10:00 AM. For a supposedly professional black car service, this level of poor planning is unacceptable. At 10:00 AM, still with no confirmation, we were finally given the driver’s contact info. Roberto, the driver, initially said he had no record of our pickup. After another call to the office, we were assured Roberto would come and were promised a full refund for the delay. Roberto arrived at 10:45 AM — an hour and fifteen minutes late — and revealed he hadn’t even been dispatched until 10:10. It was obvious the office had scrambled at the last minute to find someone, leaving us stressed and frustrated. Three days later, when I asked about the refund, the company said they would only credit 20%, directly contradicting their promise of a full refund. This company is not only unreliable, but also dishonest. BlackRide cannot be trusted. They failed on every level — scheduling, communication, and integrity. Paying extra for this service is not just overpriced, it’s a gamble you will likely regret.