BlackcraftcultReviews of blackcraftcult.com

I e loves everything so far fits great no issues at all

This company is just greedy and I’m wondering how they’re even still around. If you buy something from their website, good luck getting an exchange or return if it doesn’t fit. They make it nearly impossible to pass their guidelines for a return. They denied my return because they said I didn’t lint roll it well enough! What company does that?? Plus they make you pay for shipping! Even if their product is severely mis-sized. I ordered the same size from their website numerous times that fit just fine, but I got one item that was definitely much smaller than what it was marked as. But the customer pays for the mistake! Worst customer service ever, there’s not even a number you can call. I would highly recommend avoiding this clothing company! They should mark on their website “all sales are final” since it’s so difficult to exchange or return an item.

I ordered my first item from BCC. The Winter Solstice hoodie! I ordered a size up because of some reviews I've read. The 2X definitely fits like an Xl, but fits exactly as I wanted. The shipping was so quick! The printing and quality is exceptional. Very soft inside and such a beautiful design on the back.

Good quality items and some of the best designs out there with a large selection but shipping prices to the UK are insane. If they had a UK store I would have left a 5 star.

I bought a pair of shoes as a Christmas gift. The shoes were a little big, so I was going to exchange them. I could not return or exchange due to their 30 day policy. Seriously? That policy in not realistic around the holidays. Now I have a $60 pair of shoes I can do nothing with. Total waste of money

I ordered two items in a black Friday sale. One of which deviated from the images on the sale page which lead me to believe it was defective. I reached out, didn't hear back for a couple days, emailed again, didn't hear back. I emailed then at least four times before even hearing back. Was asked for pictures of the product, which I sent, and received a return shipping label. They message me back to tell me that the bag is just made that way now, it's not defective. They offer a refund or to ship it back. I affirmed that I want a refund. They've gone ghost. I would not have bought this product if it had been advertised accurately. I wanted the product that they had pictures of. Waste of each of our time and completely disingenuous. The other one I bought came exactly as advertised and is lovely, though I am worried about it's integrity after reading another review about their bags.

Ho fatto l'ordine un mese fa, sto ancora aspettando!! Senza contare che monitorando la spedizione, leggo che il pacco è sempre a Los Angeles!! Addio!!

Do not order from this company! They sent my daughter's Christmas gifts to the wrong address and refuse to resend them. After emailing them they offered no credit, or to resend their products so she will have her Christmas gifts. Unbelievable