Book Like A BossReviews of blab.co

So far, not good. I purchased this years ago. I realize they were new back then. I accounted for the glitches and a UI that was not easy to work with. So now, years later, I decided to dust it off. The UI is better, but the platform is not intuitive. You have to jump around and make a lot of guesses, it is not step 1, 2, 3... So I asked support for 1, 2, 3 how do I take my old info and update it to my new info. Instead of giving me a complete workflow, they cherry picked which questions to respond to. And on one of my issues, instead of solving their glitch, they asked me to unhook my Google calendar that way the glitch wouldn't happen. What?? I'm using a booking system so it "syncs" with my actual calendar and their response was to unhook it? Also, they are not responding to my support tickets timely. It is taking over 1 day on a regular work week. I can see they are online, but they are skipping my questions. I asked for my ticket to be escalated and I am met with silence. I am not happy.

First great, since update now bad! I used to love the software, even during the beta phase, but over 6 months ago they had an overall update and since then, the booking software turned from great to poor/bad! And here is why: One, it used to be easier to setup the questions one has for the Person to fill in with answers before they submitted the form. Now the entire setup is a bit cumbersome to do and it doesn't always work. Second, the synch of the calendar with the booking is totally not working, instead of booking in a Session for say 30 minutes on one day from Example: 22 May - 22 May at 17:30 - 18:00, it books it in from 22 May till 30 May 17:30 - 18:00 PM. Which causes major issues when other People want to book in during that time, as the calendar is booked out at least 1 week if not longer during that time, blocking out all the other available times, one is available. And support, don't get me started, takes ages to get an answer and when one does, it is not helpful at all!