BittrexBittrex is a next generation crypto trading platform built and operated in the United States by crypto enthusiasts with extensive development and security background. We have over 50 combined years in the computer industry at companies like Microsoft, Amazon, Qualys, and Blackberry and have made careers developing secure and scalable software.
Bittrex (bittrex.com) has 466 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Jonathan van der M.
Account was disabled for a month for no reason. When I told them that I'm going to contact a lawyer they let me get out my funds and ended the customer relations with me even though I already told them I just want my money back and will never use Bittrex again. Stay away. It used to be good but now they show alarming behavior!
Member
Still holding my PYR coins for months on end! Customer service absolutely awful. No information given about the situation. Avoid this exchange like the plague.
mark
I have a small account with bittex. They have locked my account asking me to send them "source of funds" which I have done and my account is still locked for nearly a week. Nobody is replying to my emails and they don't seem to care about me. Be very careful if you decide to put your crypto with them
Acala D.
My family had 3 accounts with bittrex including business account. Suddenly they request to update verification, even though everything was updated already. Then they locked it with no explanation. I had to interview attorneys to find out what to do about it. Arbitration is the only option, so you would have to pay prob $5k just to fight any disputes, so that is how they rip off many people. I filed official notice of dispute as per their agreement and they have 30 days to resolve, so finally after 60 days waiting on one account and 45 days waiting for 2nd account, they unlocked it and agreed to my request to close the account. Do not trust bittrex or any other exchanges. NOT YOUR KEYS NOT YOUR MONEY. Get a ledger or trezor or any other reputable wallet and do not trust institutions with your money or your crypto.
moe M.
I didn’t use my account for a couple months and it locked me out. Ok, no biggie let me just email them and verify it’s me. WRONG, it’s been 3 years now and still nothing, I’m looking now for a class action lawsuit bc it will cost too much to sue on my own. STAY AWAY there are plenty of better platforms out there that won’t steal your funds!
Anonymized U.
I was ripped off. Very terrible site, If you are a victim contact the name on my header
Nm
Horrible company. They are holding my account hostage and blocking my access until I provide them with a picture of my driver license plus three selfies. Despite the fact that I was able to access my account smoothly when I first opened it. I would never advise anyone to invest with them . I will be taking some legal action soon.
Erwin
De id verificatie is gewoon niet te doen via de support. Er is geen enkele medewerking. Gevolg is dat je account disabled is en je geen transacties meer kunt maken en je kunt fluiten naar het geld dat in je wallet zit. Tip: stort hier nooit geld, maar zoek een ander platform!
