BittrexBittrex is a next generation crypto trading platform built and operated in the United States by crypto enthusiasts with extensive development and security background. We have over 50 combined years in the computer industry at companies like Microsoft, Amazon, Qualys, and Blackberry and have made careers developing secure and scalable software.
Bittrex (bittrex.com) has 466 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Armin H.
They took my account hostage for no reason and want more verification but I'm an account holder since 2017 with no issues at all. This is insane and could cause me lots of loss because I can't trade now probably for weeks. Will withdraw all my money after this incident. This should be reported to the police and other authorities ...
Amar
Hi all i have a problem which never has been solved. For last 3 years i am sending tickets and no reply!!! Is it any legal way to claim my assets with bittrex. Please advise if any one gone through that process. Thank you
Philipp M.
This company is terrible, especially the support only want to avoid any work to do for the customers. They are not able to provide service. Don't open a ticket, they won't be able to solve anything. They only will request additional docs for verification reasons and are not intersted in solving issues.
ashrafohm
Never ever use this platform they are just some amatures who are providing poor service not professional not secure horrible support worst customer service at all, one of the worst platforms I don't advise anyone to use check any other one and see all other reviews are negative, nobody is satisfied with them. They banned my country after my account was working fine !!! then I tried to login it asked for ID verification, there's not even the option to upload the docs of my country as it's not supported .. lol so how will I verify my ID ?? I've contacted them, they asked for horrible proofs like if I'm purchasing drugs or maybe trying to access a Bank management system .. lol They wanted selife with a paper with hand writing date of the day and website name and the id and looking to the cam, then stand by right side, then by left side LOOOOOOOOOOOL .. W TF Will I be a US Marine after then ?? I've asked to know if my account has any balance to see if it deserve that sh!t or not, as I didn't login for long time and I don't remember if there's any balance or not I just wanted to take a look. they refused even to tell me and they wanted me to do all of this sh!t first .. donno who r these kids actually to ask anyone for all of these requests and who allowed them to do so ? I guess they should be caught and jailed to stop asking people for showing too much sensetive info that way as if they are FBI agents
Ripped Off Customer #.
Bittrex is an outright scam. It is beyond me how they are a legal American company. They will do anything possible to hold your funds without returning them. Never trust a custodial platform. I am learning this the hard way. They will let you do anything with great ease, except withdraw your funds to a bank account.
Michielle O.
In May 2022 the platform requested me to upload my drivers license again. Its system keeps rejecting it because it claims it is blurred which the license is not. Zendesk says it will not accept any other form of ID but a valid state DL. I need to remove my tokens on the exchange and need to download my transactions for tax year 2022. Zendesk says there is nothing they can do. I have been using this exchange since 2017.
Kevin
After years of trading with Bittrex for many years I can advise anyone who trades there to withdraw their funds and run a mile.They are flat out scammers.My first experience was a few years back had 24 eth stolen right off the site.After a long battle I was made out to be at fault.I know believe they are responsible and stole this.I kept trading.Then my account was locked.After nearly a year and many attempt to provide all the ID they require they have simply closed my account.I have been told I can move my coins.However I am unable to log in or recover anything.We need a class action lawsuit these outright criminals need to be bought to book and jailed.If anyone can point me in the right direction i would be most greatful.
AC
AVOID AT ALL COSTS! After being a loyal customer for years, they flagged a transaction and closed my account with NO warning. I disputed it, they asked for various photos and other documents which I provided. They then said they were terminating my client relationship. I had trades in and this caused me great financial loss by being unable to access my funds. Two months later and they ask me to provide refund addresses. I am not waiting on my funds and receive this: Your locale is no longer supported by Bittrex and your account has been disabled.
