BittrexBittrex is a next generation crypto trading platform built and operated in the United States by crypto enthusiasts with extensive development and security background. We have over 50 combined years in the computer industry at companies like Microsoft, Amazon, Qualys, and Blackberry and have made careers developing secure and scalable software.
Bittrex (bittrex.com) has 466 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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John W.
@BittrexExchange No reply from twitter team also and really frustrating I been following with the bittrex support team from last 30 days to activate my id send all detail 10 times but no solution. My ticket number #470303
Phil D.
I transferred some BCH in and traded it to BTC no problem. However I was then told I couldn't transfer the BTC to my personal wallet. No withdrawals allowed until your account is verified... Been waiting over a month and still no response from their support team. Have lost a couple of thousand pounds!
Berry P.
I’ve creatief an account on Bittrex. I’ve bought some bitcoins and transferred them to my account. Before I can withdraw my money, my account has to be verified. I’m waiting for 10 days now. I’ve send them all the nessesary documents so they can verify my account. My ticket# is 576170. I’ve tried to send them an email and reply on the support messages. No reactions at all. Please help me to verify my account.
John M.
Negative stars should be possible, seems like we are all in for a class action lawsuit against these criminals.
Doug S.
Support will just ignore you for weeks instead of fixing a problem that should only take minutes to correct. They also have sent support emails with IDs of several other rejected users. Google "bittrex-leaks-user-passports-in-support-emails-says-russian-telegram-channel" to read the article. DO NOT use this exchange unless you want to lose your coins and have your ID stolen. Support ticket #531938
Jose G.
I think bittrex has been hacked. The new Mt.gox. That's why they are blocking people from withdrawing their coins. Coins probably no longer there. Avoid it like the pest.
Hugo A.
I have been waiting 12 days now for verification support ticket to be sorted out. Please reply! Request #559869
dumbani T.
No support services at all. The only support you receive is when you are putting your money onto their network, once your money is on their system you are on your own. 23 days ago I lodged a support ticket all I have received is automated responses asking me for additional information without saying what information is required. If it was possible I would have given them a minus star rating.
