BittrexBittrex is a next generation crypto trading platform built and operated in the United States by crypto enthusiasts with extensive development and security background. We have over 50 combined years in the computer industry at companies like Microsoft, Amazon, Qualys, and Blackberry and have made careers developing secure and scalable software.
Bittrex (bittrex.com) has 466 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Zack
Bittrex blocked my account without giving a reason. I passed the verification and used their services for a long time. A few weeks ago, I discovered that my account was blocked, they did not explain the reason and ignore my requests for support (ticket 1532649). It's terrible, I lost a few thousand dollars.
Gson V.
This is the worst exchange I've ever used, in the first week I've lost 500$ and the support doesn't even answer my tickets!
Elric O.
They disabled my account without notice and manually revert my ID verification every time I take new photos of myself and my passport and get myself verified. They keep asking me to post new photos but when I do it they reject it for nonsense reasons. It has become obvious that they are doing it on purpose and they are deliberately trying to delay me from verifying my account there. I made a simple test and also submitted account verification request on poloniex to see if there is anything actually wrong with the way I take my photos. Poloniex accepted my account in 10 minutes but Bittrex is harassing me for 4 days already.
Daniel
They are useless and intentionally rip off customers. I quote from a support ticket "The 1 satoshi off is a display issue and is something internal to our site that we can hopefully address in the future date and I have now provided you with what you need to make sure you received what you expected to receive. There is nothing more that can be done with this request at this time." They have ripped me off in many trades where they charge higher than the actual executed price. #bittrex #scam #ripOff
Anton N.
They've blocked my account with 2 ethers in my wallet 18!!! days ago. I don't even understand what the reason is because they just ask me to provide documentation for ZRX tokens that i had bought on idex exchange and then sold on bittrex about two months ago. They can see all the operations on etherscan if they want. And despite of my instant answer and attached screenshots there is still no answer from support. Awful service. Request #1501697
matKRK
UI is awful - hire new designer please
Tony P.
My account got hacked. Within 1 day I was locked out of my account, all alt coins sold off, and BTC transferred out. Opened support ticket claiming my account was hacked and i was concerned that my funds were at risk, after about 10 days I was able to gain access to my account and sure enough my balances were 0. They basically said too bad, not our fault, and closed the ticket.
Tim P.
Just leave, if you use bittrex for any service at all, if you even have an account on their site you are doing yourself a disservice. Go to a better exchange!
